Send a Slack message from a new customer in LiveAgent
About
This template periodically checks for new customers in LiveAgent and sends a Slack message for each customer to a specified channel or user.
The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template.
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Create your own workflow
Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds a customer to the specific group.
Adds a reaction to an item.
Adds a star to a channel.
Archives a channel.
Completes a reminder.
Creates a channel.
Creates a new conversation.
Creates a new customer.
Creates a new customer group.
FAQ