Send an email from new problems in SolarWinds Service Desk
Apps used in template
About
This template regularly checks for new problems in SolarWinds Service Desk and sends the retrieved information via email.
The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking on the clock icon on the first module.
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The Google Sheets module checks for matches between the sender’s email address and the list of client email addresses. If a match is found, the label client_mailbox
is added to the email. More information here.
Create your own workflow
Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Copies an email or a draft into a selected folder.
Creates a new change.
Creates a new contract.
Creates and adds a new draft to a selected folder.
Creates a new hardware.
Creates a new problem.
Creates a new release.
Creates a new solution.
Creates a new user.
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