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Create a new problem in Freshservice from a new response in Survey123

Create a new problem in Freshservice from a new response in Survey123

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Every time a new survey response is created in Survey123, a new problem will be created in Freshservice.

This template was created based on a survey with these questions:

  1. Full Name
  2. Email
  3. Phone number
  4. Describe your problem

You can use your own survey with different questions but you will need to update the mappings in the Freshservice module.

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Create a Change

Creates a new change.

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Create a Problem

Creates a new problem.

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Create a Ticket

Creates a new ticket.

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Create a Time Entry

Creates a new time entry on one of 4 modules.

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Create report from custom template.

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Deactivates a chosen requester.

Action

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