[AI Tools 101] AI email classification with Gmail, ChatGPT, and Freshdesk

In this [AI Tools 101](https://www.youtube.com/watch?v=AJ5Hiwo75hA&list=PLrED3I754LhmTtlldfGklaEMh-ZaCa3EK&index=6&ab_channel=Make) course template, learn how to automate email classification using AI. Integrate Gmail, ChatGPT, and Freshdesk to categorize emails based on sentiment, automatically creating tickets for positive, negative, and neutral feedback. Improve your customer support efficiency effortlessly.

Automatically start the onboarding process once a field is ticked in Airtable

This template is the third part of this [template](https://www.Make.com/en/integration/8780-invite-a-suitable-candidate-to-an-interview-or-send-them-a-rejection-email-automatically) and uses the same [Airtable Base](https://airtable.com/shreyrZhKjcNhvBAu/tblnSFapeaV6Jq9vg/viwEnqdCbaeEob0ZS?blocks=hide). This automation watches the 'Signed contract received' field. If ticked, the onboarding process starts by creating an employee in BambooHR, creating an IT service ticket in Freshdesk to request resources and login credentials and emails a Calendly link for the employee to book a timeslot for an induction/training.

Create Microsoft 365 Calendar events from updated Freshdesk tickets

Use this template to automatically create Microsoft 365 Calendar events when a due date(time) is added to a Freshdesk ticket. The template also updates existing events if the due date(time) changes.

Memberful, Freshdesk waiting on a due by bug

Create Freshdesk tickets for negative Judge.me reviews

Every time a negative review is added to your Judge.me, Make will automatically create a Freshdesk ticket out of it.

Create a ticket in Freshdesk, create a task in ClickUp and create a contact in HubSpot from a new Typeform form response

Every time a new Typeform form response is submitted, a new ticket will be instantly created in Freshdesk, a new task will be created in ClickUp and a new contact will be created in HubSpot.

Add/update Mailchimp subscribers from new Base.com orders

This template periodically checks for new Base.com orders and uses the retrieved information to add new subscribers or update existing ones in Mailchimp. The template expects your MailChimp list to have at least the following fields: 1) Email 2) First Name The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template.

Create new ActiveCampaign contacts from new Base.com orders

This template periodically checks for new Base.com orders and uses the retrieved information to create new contacts or update existing ones in ActiveCampaign. The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template.

Create a new Freshdesk ticket from a new Delighted response

Every time a new response is collected in Delighted, a new ticket containing response details will be created in Freshdesk. The template is processing the "Thumbs" survey type. More about Delighted survey types can be found [here.](https://help.delighted.com/article/530-survey-types-overview)