Connect Flow Control and Freshdesk integrations
Connect Flow Control and Freshdesk with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Flow Control and Freshdesk to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.
Creates a new company.
Creates a new contact.
Creates a new forum.
Creates a new forum category.
Creates a new forum topic.
Create a new note to a specified ticket.
Creates a new outbound email.
Creates a new reply to a specified ticket.
Creates a new ticket. Note that ticket creation is done only from the perspective of the agent (custom fields that are required for agents should be filled in, etc.).
Deletes a company.
Deletes a contact.
Deletes a ticket.
Gets a specified company.
Gets a specified contact.
Gets a specified agent.
Gets a specified ticket.
Performs an arbitrary authorized API call.
Updates an existing company.
Updates an existing contact.
Updates an existing ticket.
Retrieves a list of all satisfaction ratings of a ticket.
Retrieve a list of all conversation in a specified ticket.
Retrieves a list of all time entries of a ticket.
Searches for companies by their name or filter parameter.
Searches for contacts by their name or filter parameter.
Searches for contacts.
Searches for tickets.
Searches for tickets by using filter or query.
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Build your Flow Control and Freshdesk integrations.
Create custom Flow Control and Freshdesk workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Creates a new company.
Creates a new contact.
Creates a new forum.
Creates a new forum category.
Creates a new forum topic.
Create a new note to a specified ticket.
Creates a new reply to a specified ticket.
Creates a new ticket. Note that ticket creation is done only from the perspective of the agent (custom fields that are required for agents should be filled in, etc.).
Popular Flow Control and Freshdesk workflows.
Looking to get more out of Flow Control and Freshdesk? With Make you can visually integrate Flow Control and Freshdesk into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
[AI Tools 101] AI email classification with Gmail, ChatGPT, and Freshdesk
In this [AI Tools 101](https://www.youtube.com/watch?v=AJ5Hiwo75hA&list=PLrED3I754LhmTtlldfGklaEMh-ZaCa3EK&index=6&ab_channel=Make) course template, learn how to automate email classification using AI. Integrate Gmail, ChatGPT, and Freshdesk to categorize emails based on sentiment, automatically creating tickets for positive, negative, and neutral feedback. Improve your customer support efficiency effortlessly.
TRY IT ->Create Microsoft 365 Calendar events from updated Freshdesk tickets
Use this template to automatically create Microsoft 365 Calendar events when a due date(time) is added to a Freshdesk ticket. The template also updates existing events if the due date(time) changes.
TRY IT ->Create a ticket in Freshdesk, create a task in ClickUp and create a contact in HubSpot from a new Typeform form response
Every time a new Typeform form response is submitted, a new ticket will be instantly created in Freshdesk, a new task will be created in ClickUp and a new contact will be created in HubSpot.
TRY IT ->Send an alert from Freshdesk to Opsgenie
When a new ticket is created in Freshdesk, a new alert is created in Opsgenie. With this scenario, you may give the opportunity to you agents to create alerts in Opsgenie without any need to give them access in Opsgenie or even asking them to switch between 2 apps.
TRY IT ->Send Freshdesk Tickets to Databox
Ticket status helps you to know the stage of the ticket right away. Make will automatically update your tickets by status in Databox, providing insights into your team's efficiency for its most urgent cases.
TRY IT ->Send new Freshdesk tickets to Databox by their priority
Some tickets are more urgent than others. Every time you add a ticket under a certain priority-level, Make will automatically update that level in Databox.
TRY IT ->Send new Freshdesk ticket by type to Databox
Do you have your tickets organized by type? As soon as you add a new ticket under a specified type, Make will update that data in Databox.
TRY IT ->Create or update a task in ClickUp from a ticket in Freshdesk
When a ticket comes into Freshdesk and it does not exist in ClickUp, a new task is created and the ticket in Freshdesk is updated. If the task exists in ClickUp, the task is updated.
TRY IT ->Sync Notion Databases to Google Calendar
Sync your Notion meetings database with Google Calendar by automatically creating, updating and deleting events. The template setup assumes you have a Notion database where all your meeting information is stored. Each item (page) on the database is a new meeting and it includes values for all the properties as showcased in this [example](https://www.notion.so/Create-new-Google-Calendar-events-from-Notion-database-items-87a6c3a697eb4a15ab42544f70abb038).
TRY IT ->
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