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Capsule CRM
Zendesk

Capsule CRM and Zendesk integrations

Connecting Capsule CRM and Zendesk on Make
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Connect Capsule CRM and Zendesk with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Capsule CRM and Zendesk to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.

Categories
CRM
Help Desks
Zendesk

Build your Capsule CRM and Zendesk integrations.

Create custom Capsule CRM and Zendesk workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Capsule CRM
Add an Additional Party in Case

Adds an person or organisation as an additional contact to the case.

Action
Capsule CRM
Add an Additional Party in Opportunity

Adds an person or organisation as an additional contact to the opportunity

Action
Zendesk
Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Action
Capsule CRM
Create a Case

Creates a new case.

Action
Capsule CRM
Create a Custom Field

Creates a new party, opportunity or case custom field.

Action
Zendesk
Create a Group

Creates a group.

Action
Capsule CRM
Create a Milestone

Creates a new opportunity milestone.

Action
Capsule CRM
Create a Party

Creates a new party.

Action
Zendesk
Create a Side Conversation

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Action

Popular Capsule CRM and Zendesk workflows.

Looking to get more out of Capsule CRM and Zendesk? With Make you can visually integrate Capsule CRM and Zendesk into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.

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