Connect Facebook Messenger and Help Scout integrations
Connect Facebook Messenger and Help Scout with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Facebook Messenger and Help Scout to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.


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Build your Facebook Messenger and Help Scout integrations.
Create custom Facebook Messenger and Help Scout workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Creates a new chat handle for an existing customer.
Creates a conversation in a mailbox with at least one thread.
Creates a new customer.
Creates a new phone number for an existing customer.
Creates a new social profile for an existing customer.
Creates a new thread of chat, customer, note, phone, and reply.
Creates a new website for an existing customer.
Creates a new email for an existing customer
Creates or updates an address for an existing customer.
Popular Facebook Messenger and Help Scout workflows.
Looking to get more out of Facebook Messenger and Help Scout? With Make you can visually integrate Facebook Messenger and Help Scout into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
Send messages on Facebook Messenger using a ChatGPT assistant
Respond to Facebook Messenger messages using OpenAI's ChatGPT assistant. Enhance customer interaction by sending AI-generated replies directly through Facebook Messenger.
TRY IT ->Automatically translate new Facebook Messenger messages with DeepL
Every time a new message is posted in Facebook Messenger Chat, Make will automatically translate it using DeepL and post the translated text back to Facebook Messenger.
TRY IT ->Create Help Scout conversations from new Canny posts
Use this template to automatically create a Help Scout conversation when a new Canny post is created on a certain board (or all boards).
TRY IT ->Automatically translate new Facebook Messenger messages with Yandex.Translate
Every time a new message is posted in Facebook Messenger Chat, Make will automatically translate it using Yandex.Translate and post the translated text back to Facebook Messenger.
TRY IT ->Create personalized audio responses for new Facebook Messenger messages
Every time a new message is received in Facebook messenger, Make will automatically create a personalized audio response to the sender via Google Text-to-Speech API.
TRY IT ->Create Help Scout conversations from new Typeform form submissions
Every time someone fills out your Typeform form, Make will automatically create a new Help Scout customer (if it doesn't already exist) and a new Help Scout conversation. In order for this template to work, your Typeform form should ask, among other things, for the email address, name, and surname.
TRY IT ->Send a Slack notification when a new message is received in Facebook Messenger
Every time a new message is received through Facebook Messenger, a notification will automatically be sent through Slack to a channel of your choice.
TRY IT ->Detect Dialogflow intents for new Messenger messages
Every time a new message is received on Facebook Messenger, Make will automatically detect the intent with Google Dialogflow API. Then, the intent's output is sent as a reply in Messenger.
TRY IT ->Create Help Scout conversations from new labeled Gmail emails
Every time you add a specific label to an email in Gmail, Make will automatically create a new conversation in Help Scout. If the sender's data does not exist yet in Help Scout, Make will also create a new customer.
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How it works
Traditional no-code iPaaS platforms are linear and non-intuitive. Make allows you to visually create, build, and automate without limits.
