Connect Freshdesk and Google Chat integrations
Connect Freshdesk and Google Chat with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Freshdesk and Google Chat to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.
Triggers when a contact is created or updated.
Triggers when an event occurs to a ticket.
Triggers when a ticket is created or updated.
Sends a response to the address from which a message was received.
Sends a one-off message to a chat room.
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Build your Freshdesk and Google Chat integrations.
Create custom Freshdesk and Google Chat workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Listens for incoming chat messages.
Sends a response to the address from which a message was received.
Creates a new company.
Creates a new contact.
Creates a new forum.
Creates a new forum category.
Creates a new forum topic.
Create a new note to a specified ticket.
Creates a new reply to a specified ticket.
Popular Freshdesk and Google Chat workflows.
Looking to get more out of Freshdesk and Google Chat? With Make you can visually integrate Freshdesk and Google Chat into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
[AI Tools 101] AI email classification with Gmail, ChatGPT, and Freshdesk
In this [AI Tools 101](https://www.youtube.com/watch?v=AJ5Hiwo75hA&list=PLrED3I754LhmTtlldfGklaEMh-ZaCa3EK&index=6&ab_channel=Make) course template, learn how to automate email classification using AI. Integrate Gmail, ChatGPT, and Freshdesk to categorize emails based on sentiment, automatically creating tickets for positive, negative, and neutral feedback. Improve your customer support efficiency effortlessly.
TRY IT ->Send new RSS articles to Google Hangouts Chat room
Automatically send new RSS feed articles to your Google Hangouts Chat room, keeping your team updated with the latest content in real-time.
TRY IT ->Send new Google Email notifications to a Google Hangouts Chat room
Stay connected and enhance your team collaboration by automatically sending messages to your Google Hangouts Chat room every time a new email arrives in your Gmail. This template streamlines communication, ensuring that important emails are promptly shared with your team, keeping everyone informed and engaged. Perfect for teams that rely on timely updates, this integration helps you manage your workflow efficiently and reduces the risk of missing critical information.
TRY IT ->Automatically start the onboarding process once a field is ticked in Airtable
This template is the third part of this [template](https://www.Make.com/en/integration/8780-invite-a-suitable-candidate-to-an-interview-or-send-them-a-rejection-email-automatically) and uses the same [Airtable Base](https://airtable.com/shreyrZhKjcNhvBAu/tblnSFapeaV6Jq9vg/viwEnqdCbaeEob0ZS?blocks=hide). This automation watches the 'Signed contract received' field. If ticked, the onboarding process starts by creating an employee in BambooHR, creating an IT service ticket in Freshdesk to request resources and login credentials and emails a Calendly link for the employee to book a timeslot for an induction/training.
TRY IT ->Create Microsoft 365 Calendar events from updated Freshdesk tickets
Use this template to automatically create Microsoft 365 Calendar events when a due date(time) is added to a Freshdesk ticket. The template also updates existing events if the due date(time) changes.
TRY IT ->Create Freshdesk tickets for negative Judge.me reviews
Every time a negative review is added to your Judge.me, Make will automatically create a Freshdesk ticket out of it.
TRY IT ->Create a ticket in Freshdesk, create a task in ClickUp and create a contact in HubSpot from a new Typeform form response
Every time a new Typeform form response is submitted, a new ticket will be instantly created in Freshdesk, a new task will be created in ClickUp and a new contact will be created in HubSpot.
TRY IT ->Create a new Freshdesk ticket from a new Delighted response
Every time a new response is collected in Delighted, a new ticket containing response details will be created in Freshdesk. The template is processing the "Thumbs" survey type. More about Delighted survey types can be found [here.](https://help.delighted.com/article/530-survey-types-overview)
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