Connect Freshdesk and Iterable integrations
Connect Freshdesk and Iterable with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Freshdesk and Iterable to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.


Trusted by thousands of fast-scaling organizations around the globe






Automate your work. Build something new.
Just drag and drop apps to automate existing workflows or build new complex processes. Solve problems across all areas and teams.

Build your Freshdesk and Iterable integrations.
Create custom Freshdesk and Iterable workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds/creates a user to the list.
Creates a new company.
Creates a new contact.
Creates a new forum.
Creates a new forum category.
Creates a new forum topic.
Creates a list.
Create a new note to a specified ticket.
Creates a new reply to a specified ticket.
Popular Freshdesk and Iterable workflows.
Looking to get more out of Freshdesk and Iterable? With Make you can visually integrate Freshdesk and Iterable into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
Update user information and track events using Custom WebHook and Iterable actions
Automatically update user information and track events using Custom WebHook and Iterable actions for streamlined data management and event tracking.
TRY IT ->[AI Tools 101] AI email classification with Gmail, ChatGPT, and Freshdesk
In this [AI Tools 101](https://www.youtube.com/watch?v=AJ5Hiwo75hA&list=PLrED3I754LhmTtlldfGklaEMh-ZaCa3EK&index=6&ab_channel=Make) course template, learn how to automate email classification using AI. Integrate Gmail, ChatGPT, and Freshdesk to categorize emails based on sentiment, automatically creating tickets for positive, negative, and neutral feedback. Improve your customer support efficiency effortlessly.
TRY IT ->Automatically start the onboarding process once a field is ticked in Airtable
This template is the third part of this [template](https://www.Make.com/en/integration/8780-invite-a-suitable-candidate-to-an-interview-or-send-them-a-rejection-email-automatically) and uses the same [Airtable Base](https://airtable.com/shreyrZhKjcNhvBAu/tblnSFapeaV6Jq9vg/viwEnqdCbaeEob0ZS?blocks=hide). This automation watches the 'Signed contract received' field. If ticked, the onboarding process starts by creating an employee in BambooHR, creating an IT service ticket in Freshdesk to request resources and login credentials and emails a Calendly link for the employee to book a timeslot for an induction/training.
TRY IT ->Create Microsoft 365 Calendar events from updated Freshdesk tickets
Use this template to automatically create Microsoft 365 Calendar events when a due date(time) is added to a Freshdesk ticket. The template also updates existing events if the due date(time) changes.
TRY IT ->Create Freshdesk tickets for negative Judge.me reviews
Every time a negative review is added to your Judge.me, Make will automatically create a Freshdesk ticket out of it.
TRY IT ->Create or Update Iterable users from new Google Sheets spreadsheet rows
Every time a new row is added to a Google Sheets spreadsheet, Make will automatically create a new user in Iterable or update existing user. The template uses this [example spreadsheet](https://docs.google.com/spreadsheets/d/1ryfH3-KjD0bkYHH-lScgA-2P6ApnJCfGqdVC7eAw90E/edit?usp=sharing).
TRY IT ->Add new Shopify customers to Iterable user list
Every time a new customer is created in Shopify, Make will automatically add that customer to Iterable user list of your choice.
TRY IT ->Create events in Iterable for new Google Calendar events
Every time a new event is added to your Google Calendar, Make will automatically track a new event in Iterable.
TRY IT ->
FAQ
How it works
Traditional no-code iPaaS platforms are linear and non-intuitive. Make allows you to visually create, build, and automate without limits.
