Connect Freshdesk and Postmark integrations
Connect Freshdesk and Postmark with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Freshdesk and Postmark to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.


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Build your Freshdesk and Postmark integrations.
Create custom Freshdesk and Postmark workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Activates a bounce.
Creates a new company.
Creates a new contact.
Creates a new forum.
Creates a new forum category.
Creates a new forum topic.
Create a new note to a specified ticket.
Creates a new reply to a specified ticket.
Creates a new ticket. Note that ticket creation is done only from the perspective of the agent (custom fields that are required for agents should be filled in, etc.).
Popular Freshdesk and Postmark workflows.
Looking to get more out of Freshdesk and Postmark? With Make you can visually integrate Freshdesk and Postmark into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
[AI Tools 101] AI email classification with Gmail, ChatGPT, and Freshdesk
In this [AI Tools 101](https://www.youtube.com/watch?v=AJ5Hiwo75hA&list=PLrED3I754LhmTtlldfGklaEMh-ZaCa3EK&index=6&ab_channel=Make) course template, learn how to automate email classification using AI. Integrate Gmail, ChatGPT, and Freshdesk to categorize emails based on sentiment, automatically creating tickets for positive, negative, and neutral feedback. Improve your customer support efficiency effortlessly.
TRY IT ->Send emails via Postmark from a custom webhook
Streamline your email communication by integrating a custom webhook with Postmark. This template allows you to automatically send emails through Postmark whenever a specific event occurs, triggered by your custom webhook. Perfect for automating notifications, confirmations, or updates, this setup enhances your workflow efficiency and ensures timely communication with your audience.
TRY IT ->Automatically start the onboarding process once a field is ticked in Airtable
This template is the third part of this [template](https://www.Make.com/en/integration/8780-invite-a-suitable-candidate-to-an-interview-or-send-them-a-rejection-email-automatically) and uses the same [Airtable Base](https://airtable.com/shreyrZhKjcNhvBAu/tblnSFapeaV6Jq9vg/viwEnqdCbaeEob0ZS?blocks=hide). This automation watches the 'Signed contract received' field. If ticked, the onboarding process starts by creating an employee in BambooHR, creating an IT service ticket in Freshdesk to request resources and login credentials and emails a Calendly link for the employee to book a timeslot for an induction/training.
TRY IT ->Create Microsoft 365 Calendar events from updated Freshdesk tickets
Use this template to automatically create Microsoft 365 Calendar events when a due date(time) is added to a Freshdesk ticket. The template also updates existing events if the due date(time) changes.
TRY IT ->Create Freshdesk tickets for negative Judge.me reviews
Every time a negative review is added to your Judge.me, Make will automatically create a Freshdesk ticket out of it.
TRY IT ->Create a ticket in Freshdesk, create a task in ClickUp and create a contact in HubSpot from a new Typeform form response
Every time a new Typeform form response is submitted, a new ticket will be instantly created in Freshdesk, a new task will be created in ClickUp and a new contact will be created in HubSpot.
TRY IT ->Create rows in Google sheets for new Postmark bounced emails
Every time an email is bounced in your Postmark, Make will add rows with information on it in your Google Sheets. This scenario requires your sheet to be configured like (this)[https://docs.google.com/spreadsheets/d/176-YDNnqDU3tLCbw24HuVnUAP5aNm23-mKP9-9mhmHQ/edit?usp=sharing].
TRY IT ->Create rows in Google sheets for new Postmark opened emails
Every time an email is opened previously sent via your Postmark, Make will add rows with information on it in your Google Sheets. This scenario requires your sheet to be configured like (this)[https://docs.google.com/spreadsheets/d/1E9_pNE9jkU_VzLezevyNusLJ2F0j2h27xR2eUlSDh6k/edit?usp=sharing].
TRY IT ->
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