Connect Freshdesk and Retently integrations
Connect Freshdesk and Retently with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Freshdesk and Retently to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.
Triggers when a contact is created or updated.
Triggers when an event occurs to a ticket.
Triggers when a ticket is created or updated.
Creates a customer.
Creates new customers or updates the existing ones and send a transactional survey.
Deletes a customer.
Performs an arbitrary authorized API call.
Adds a tag to a survey response.
Unsubscribes customers.
Updates a customer.
Returns a list of customers with specified fields.
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Build your Freshdesk and Retently integrations.
Create custom Freshdesk and Retently workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Creates new customers or updates the existing ones and send a transactional survey.
Creates a new company.
Creates a new contact.
Creates a customer.
Creates a new forum.
Creates a new forum category.
Creates a new forum topic.
Create a new note to a specified ticket.
Creates a new reply to a specified ticket.
Popular Freshdesk and Retently workflows.
Looking to get more out of Freshdesk and Retently? With Make you can visually integrate Freshdesk and Retently into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
[AI Tools 101] AI email classification with Gmail, ChatGPT, and Freshdesk
In this [AI Tools 101](https://www.youtube.com/watch?v=AJ5Hiwo75hA&list=PLrED3I754LhmTtlldfGklaEMh-ZaCa3EK&index=6&ab_channel=Make) course template, learn how to automate email classification using AI. Integrate Gmail, ChatGPT, and Freshdesk to categorize emails based on sentiment, automatically creating tickets for positive, negative, and neutral feedback. Improve your customer support efficiency effortlessly.
TRY IT ->Create a customer and send a survey in Retently from a fulfilled Shopify order
Every time a Shopify order is fulfilled, Make will automatically create a customer and send a survey in Retently.
TRY IT ->Automatically start the onboarding process once a field is ticked in Airtable
This template is the third part of this [template](https://www.Make.com/en/integration/8780-invite-a-suitable-candidate-to-an-interview-or-send-them-a-rejection-email-automatically) and uses the same [Airtable Base](https://airtable.com/shreyrZhKjcNhvBAu/tblnSFapeaV6Jq9vg/viwEnqdCbaeEob0ZS?blocks=hide). This automation watches the 'Signed contract received' field. If ticked, the onboarding process starts by creating an employee in BambooHR, creating an IT service ticket in Freshdesk to request resources and login credentials and emails a Calendly link for the employee to book a timeslot for an induction/training.
TRY IT ->Create Microsoft 365 Calendar events from updated Freshdesk tickets
Use this template to automatically create Microsoft 365 Calendar events when a due date(time) is added to a Freshdesk ticket. The template also updates existing events if the due date(time) changes.
TRY IT ->Memberful, Freshdesk waiting on a due by bug
TRY IT ->Create Freshdesk tickets for negative Judge.me reviews
Every time a negative review is added to your Judge.me, Make will automatically create a Freshdesk ticket out of it.
TRY IT ->Create a Asana tasks from a new Retently survey responses
Every time a new survey response is submitted in Retently, Make will automatically create a new task on Asana.
TRY IT ->Add new Shopify customers to Retently
Every time a new customer is created in Shopify, Make will automatically add that customer to Retently.
TRY IT ->Get Slack messages for new Retently survey responses
Every time a new survey response is submitted in Retently, Make will automatically send a message to a specified channel/chat in Slack.
TRY IT ->
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