Connect Freshdesk and ShipStation integrations
Connect Freshdesk and ShipStation with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Freshdesk and ShipStation to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.
Triggers when a contact is created or updated.
Triggers when an event occurs to a ticket.
Triggers when a ticket is created or updated.
Adds funds to a carrier account using the payment information on file.
Adds a tag to an order.
Assigns a user to an order.
Creates a new order.
Creates a new warehouse (Ship From Location).
Deactivates the specified store.
Removes a selected order from ShipStation's UI. This is a "soft" delete action so the order will still exist in the database, but will be set to "inactive".
Gets a selected carrier's details.
Gets a selected customer's details.
Retrieves a single order from the database.
Gets a selected product's details.
Gets a selected store's details.
Returns details for a selected warehouse (Ship From Location).
Marks an order as shipped without creating a label in ShipStation.
Reactivates the specified store.
Initiates a store refresh.
Removes a tag from the specified order.
Unassigns a user from an order.
Updates an existing order. Only orders in an open status in ShipStation (awaiting_payment, awaiting_shipment, and on_hold) can be updated through this method. This call DOES NOT currently support partial updates. The entire resource must be provided in the body of the request.
Updates an existing product. This call DOES NOT currently support partial updates. The entire resource must be provided in the body of the request.
Updates an existing, active store. Inactive stores cannot be modified via the API. This call DOES NOT currently support partial updates. The entire resource must be provided in the body of the request.
Updates an existing warehouse (Ship From Location). This call DOES NOT currently support partial updates. The entire resource must be provided in the body of the request.
Voids the specified label by shipmentId.
Lists all carriers
Lists all customers.
Obtains a list of fulfillments that match the specified criteria. Orders that have been marked as shipped either through the UI or the API will appear in the response as they are considered fulfillments.
Lists the marketplaces that can be integrated with ShipStation.
Lists all orders for the specified criteria.
Retrieves a list of packages for the specified carrier.
Lists all products.
Retrieves the list of available shipping services provided by the specified carrier.
Retrieves a list of shipments that match the specified criteria. Only valid shipments with labels generated in ShipStation will be returned in the response. Orders that have been marked as shipped either through the UI or the API will not appear as they are considered external shipments.
Retrieves the list of installed stores on the account.
Lists all tags defined for this account.
Lists all users related to a connected account.
Lists all warehouses (Ship From Locations).
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Build your Freshdesk and ShipStation integrations.
Create custom Freshdesk and ShipStation workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds funds to a carrier account using the payment information on file.
Adds a tag to an order.
Assigns a user to an order.
Creates a new order.
Creates a new warehouse (Ship From Location).
Creates a new company.
Creates a new contact.
Creates a new forum.
Creates a new forum category.
Popular Freshdesk and ShipStation workflows.
Looking to get more out of Freshdesk and ShipStation? With Make you can visually integrate Freshdesk and ShipStation into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
[AI Tools 101] AI email classification with Gmail, ChatGPT, and Freshdesk
In this [AI Tools 101](https://www.youtube.com/watch?v=AJ5Hiwo75hA&list=PLrED3I754LhmTtlldfGklaEMh-ZaCa3EK&index=6&ab_channel=Make) course template, learn how to automate email classification using AI. Integrate Gmail, ChatGPT, and Freshdesk to categorize emails based on sentiment, automatically creating tickets for positive, negative, and neutral feedback. Improve your customer support efficiency effortlessly.
TRY IT ->Save new ShipStation orders to a Google Sheets spreadsheet
Every time a new order is created in ShipStation, Make will automatically add that order's info to a new row in your Google Sheets spreadsheet. The template uses this [example spreadsheet](https://goo.gl/5gqH5C).
TRY IT ->Create Shipstation orders from new Google Sheets rows
Every time a new row is added to your Google Sheets, Make will automatically create a new order in ShipStation. The template uses this [example spreadsheet](https://docs.google.com/spreadsheets/d/1U3uMH45w_wnQ0h92W3Tj9Is6tDAGkA23wmGc2nZyD44/edit?usp=sharing).
TRY IT ->Add WhatConverts leads from ShipStation orders
Every time there is a new order in ShipStation, Make will create a lead in your WhatConverts using information received.
TRY IT ->Automatically start the onboarding process once a field is ticked in Airtable
This template is the third part of this [template](https://www.Make.com/en/integration/8780-invite-a-suitable-candidate-to-an-interview-or-send-them-a-rejection-email-automatically) and uses the same [Airtable Base](https://airtable.com/shreyrZhKjcNhvBAu/tblnSFapeaV6Jq9vg/viwEnqdCbaeEob0ZS?blocks=hide). This automation watches the 'Signed contract received' field. If ticked, the onboarding process starts by creating an employee in BambooHR, creating an IT service ticket in Freshdesk to request resources and login credentials and emails a Calendly link for the employee to book a timeslot for an induction/training.
TRY IT ->Create Microsoft 365 Calendar events from updated Freshdesk tickets
Use this template to automatically create Microsoft 365 Calendar events when a due date(time) is added to a Freshdesk ticket. The template also updates existing events if the due date(time) changes.
TRY IT ->Create Freshdesk tickets for negative Judge.me reviews
Every time a negative review is added to your Judge.me, Make will automatically create a Freshdesk ticket out of it.
TRY IT ->Create a ticket in Freshdesk, create a task in ClickUp and create a contact in HubSpot from a new Typeform form response
Every time a new Typeform form response is submitted, a new ticket will be instantly created in Freshdesk, a new task will be created in ClickUp and a new contact will be created in HubSpot.
TRY IT ->
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