Connect Front and Freshdesk integrations
Connect Front and Freshdesk with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Front and Freshdesk to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.
Triggers when an event by your rules is occured in the inboxes of your company.
Creates a new company.
Creates a new contact.
Creates a new forum.
Creates a new forum category.
Creates a new forum topic.
Create a new note to a specified ticket.
Creates a new outbound email.
Creates a new reply to a specified ticket.
Creates a new ticket. Note that ticket creation is done only from the perspective of the agent (custom fields that are required for agents should be filled in, etc.).
Deletes a company.
Deletes a contact.
Deletes a ticket.
Gets a specified company.
Gets a specified contact.
Gets a specified agent.
Gets a specified ticket.
Performs an arbitrary authorized API call.
Updates an existing company.
Updates an existing contact.
Updates an existing ticket.
Retrieves a list of all satisfaction ratings of a ticket.
Retrieve a list of all conversation in a specified ticket.
Retrieves a list of all time entries of a ticket.
Searches for companies by their name or filter parameter.
Searches for contacts by their name or filter parameter.
Searches for contacts.
Searches for tickets.
Searches for tickets by using filter or query.
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Build your Front and Freshdesk integrations.
Create custom Front and Freshdesk workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds a list of contacts to a specified group.
Adds teammates to a team as a member.
Adds teammates to an inbox. The selected teammates must not already have access to the inbox and must be in the team that owns the inbox. Teammates cannot be added to private inboxes.
Adds a new note to a contact.
Creates a custom channel linked to the requested inbox.
Adds a comment to a conversation.
Creates a new company.
Creates a new contact for the default team.
Creates a new contact.
Popular Front and Freshdesk workflows.
Looking to get more out of Front and Freshdesk? With Make you can visually integrate Front and Freshdesk into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
[AI Tools 101] AI email classification with Gmail, ChatGPT, and Freshdesk
In this [AI Tools 101](https://www.youtube.com/watch?v=AJ5Hiwo75hA&list=PLrED3I754LhmTtlldfGklaEMh-ZaCa3EK&index=6&ab_channel=Make) course template, learn how to automate email classification using AI. Integrate Gmail, ChatGPT, and Freshdesk to categorize emails based on sentiment, automatically creating tickets for positive, negative, and neutral feedback. Improve your customer support efficiency effortlessly.
TRY IT ->Create bar codes for listings on Etsy and send them in a Front message
Make will retrieve shop listings from Etsy, generate a barcode for them, and send them as attachments in a Front message.
TRY IT ->Automatically start the onboarding process once a field is ticked in Airtable
This template is the third part of this [template](https://www.Make.com/en/integration/8780-invite-a-suitable-candidate-to-an-interview-or-send-them-a-rejection-email-automatically) and uses the same [Airtable Base](https://airtable.com/shreyrZhKjcNhvBAu/tblnSFapeaV6Jq9vg/viwEnqdCbaeEob0ZS?blocks=hide). This automation watches the 'Signed contract received' field. If ticked, the onboarding process starts by creating an employee in BambooHR, creating an IT service ticket in Freshdesk to request resources and login credentials and emails a Calendly link for the employee to book a timeslot for an induction/training.
TRY IT ->Create Microsoft 365 Calendar events from updated Freshdesk tickets
Use this template to automatically create Microsoft 365 Calendar events when a due date(time) is added to a Freshdesk ticket. The template also updates existing events if the due date(time) changes.
TRY IT ->Create Freshdesk tickets for negative Judge.me reviews
Every time a negative review is added to your Judge.me, Make will automatically create a Freshdesk ticket out of it.
TRY IT ->Create a ticket in Freshdesk, create a task in ClickUp and create a contact in HubSpot from a new Typeform form response
Every time a new Typeform form response is submitted, a new ticket will be instantly created in Freshdesk, a new task will be created in ClickUp and a new contact will be created in HubSpot.
TRY IT ->Create a new Freshdesk ticket from a new Delighted response
Every time a new response is collected in Delighted, a new ticket containing response details will be created in Freshdesk. The template is processing the "Thumbs" survey type. More about Delighted survey types can be found [here.](https://help.delighted.com/article/530-survey-types-overview)
TRY IT ->Send an alert from Freshdesk to Opsgenie
When a new ticket is created in Freshdesk, a new alert is created in Opsgenie. With this scenario, you may give the opportunity to you agents to create alerts in Opsgenie without any need to give them access in Opsgenie or even asking them to switch between 2 apps.
TRY IT ->
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