Connect Gmail and Zendesk integrations
Connect Gmail and Zendesk with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Gmail and Zendesk to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.
Triggers when a new email is received to be processed according to specified criteria.
Adds tags or replaces existing tags of a ticket, user or organization.
Creates a group.
Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.
Creates a ticket.
Creates a ticket comment.
Creates or updates an organization.
Creates or updates a drop-down ticket field option.
Creates a user.
Deletes a group.
Deletes an organization.
Deletes a user.
Retrieves a group.
Retrieves an organization.
Retrieves the details of a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Retrieves a ticket.
Retrieves a user.
Retrieves information related to a user's ticket, topics, subscriptions, etc.
Performs an arbitrary authorized API call.
Merges tickets into a single ticket.
Deletes a ticket permanently.
Removes a dropdown ticket field option.
Replies a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Soft deletes a ticket.
Updates a group.
Updates an organization.
Updates the state or subject of the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Updates a ticket. The update allows for adding a new comment too.
Updates a user.
Uploads attachments for future use in a ticket.
Retrieves all groups.
Retrieves all organizations.
Retrieves a list of side conversation events on the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Retrieves a list of side conversations on the given ticket. This feature is only available if it has been enabled by the administrator.
Retrieves tickets that were soft deleted.
Lists the options of a ticket custom field.
Retrieves all tickets (except for archived or soft deleted tickets).
Retrieves comments on a ticket.
Retrieves all users or a group's users or an organization's users.
Retrieves any kind of object matching your query.
Searches for an organization that matches the specified criteria.
Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.
Searches for a user that matches the specified criteria.
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Build your Gmail and Zendesk integrations.
Create custom Gmail and Zendesk workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds tags or replaces existing tags of a ticket, user or organization.
Copies an email or a draft into a selected folder.
Creates a new draft and adds it to a selected folder.
Creates a group.
Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.
Creates a ticket.
Creates a ticket comment.
Creates or updates a drop-down ticket field option.
Creates a user.
Connect any app with Gmail and Zendesk
Popular Gmail and Zendesk workflows.
Looking to get more out of Gmail and Zendesk? With Make you can visually integrate Gmail and Zendesk into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
Send Email to customers who created more than 2 Zendesk tickets in 30 days
Use this template to automatically send an email message to customers who create more than two tickets in the last 30 days to ensure the issues they have been experiencing are resolved. The template is set to run every day at 10:00. You can change it by clicking the watch icon on the first module.
TRY IT ->Tag and/or comment on Zendesk tickets when an email to a requester is not delivered (from Gmail)
Use this template to automatically tag and/or comment on a Zendesk ticket if an email sent to a requester had not been delivered. The template works if you're using Zendesk in connection with Gmail.
TRY IT ->Add new incoming emails to a Google Sheets spreadsheet as a new row
Every time you receive a new email, Make will automatically add selected data from the email to a new row in a Google Sheets spreadsheet.
TRY IT ->Send a Gmail email from a new Google Sheets row
Effortlessly send Gmail messages when a new row is added to your Google Sheets. Just ensure your spreadsheet includes these columns: - Email Address - Subject - Content
TRY IT ->Save new Gmail attachments to Google Drive
Automatically save incoming Gmail attachments in your Google Drive!
TRY IT ->Save email attachments to Google Drive
Every time you receive an email with an attachment, Make will automatically save that attachment to a specified folder in Google Drive. The attachment will be saved in its original format.
TRY IT ->Summarize emails with Gmail and OpenAI then send it on Slack
Leverage OpenAI technology to simplify email content, enabling quick overviews and easy sharing with your team on Slack for better communication and improved productivity.
TRY IT ->Automatically forward new Gmail emails containing a specific word to another email address
Automate your email sorting! Specify a keyword, and Make will forward any Gmail message containing that word to your chosen email address.
TRY IT ->Save a Gmail email to Google Sheets as a new row
Save a Gmail email message to your Google Sheets spreadsheet as a new row.
TRY IT ->
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