Connect Google Sheets and Zendesk integrations

Connect Google Sheets and Zendesk using Make to trigger real-time workflows, optimize data management, and elevate customer support.

Trigger
Select a trigger...
Google Sheets

Receives data from the MAKE_FUNCTION or INTEGROMAT functions used in a sheet. Please note, the Sheets Add-On is required.

Google Sheets

Triggers when a cell is updated. Watches only changes made in Google Sheet app. Sheets Add-On required.

Google Sheets

Triggers when a new row is added.

Google Sheets
Zendesk
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Action
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Zendesk

Adds tags or replaces existing tags of a ticket, user or organization.

Zendesk

Creates a group.

Zendesk

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Creates a ticket.

Zendesk

Creates a ticket comment.

Zendesk

Creates or updates an organization.

Zendesk

Creates or updates a drop-down ticket field option.

Zendesk

Creates a user.

Zendesk

Deletes a group.

Zendesk

Deletes an organization.

Zendesk

Deletes a user.

Zendesk

Retrieves a group.

Zendesk

Retrieves an organization.

Zendesk

Retrieves the details of a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Retrieves a ticket.

Zendesk

Retrieves a user.

Zendesk

Retrieves information related to a user's ticket, topics, subscriptions, etc.

Zendesk

Performs an arbitrary authorized API call.

Zendesk

Merges tickets into a single ticket.

Zendesk

Deletes a ticket permanently.

Zendesk

Removes a dropdown ticket field option.

Zendesk

Replies a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Soft deletes a ticket.

Zendesk

Updates a group.

Zendesk

Updates an organization.

Zendesk

Updates the state or subject of the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Updates a ticket. The update allows for adding a new comment too.

Zendesk

Updates a user.

Zendesk

Uploads attachments for future use in a ticket.

Zendesk

Retrieves all groups.

Zendesk

Retrieves all organizations.

Zendesk

Retrieves a list of side conversation events on the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Retrieves a list of side conversations on the given ticket. This feature is only available if it has been enabled by the administrator.

Zendesk

Retrieves tickets that were soft deleted.

Zendesk

Lists the options of a ticket custom field.

Zendesk

Retrieves all tickets (except for archived or soft deleted tickets).

Zendesk

Retrieves comments on a ticket.

Zendesk

Retrieves all users or a group's users or an organization's users.

Zendesk

Retrieves any kind of object matching your query.

Zendesk

Searches for an organization that matches the specified criteria.

Zendesk

Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.

Zendesk

Searches for a user that matches the specified criteria.

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Build your Google Sheets and Zendesk integrations.

Integrate Google Sheets and Zendesk using Make by setting Google Sheets as a trigger and Zendesk as an action. Google Sheets can initiate automated workflows when new data is added or updated in a spreadsheet. This triggers actions in Zendesk, such as creating or updating support tickets. The integration improves operations by ensuring real-time updates and enhancing data management and customer support efficiency. Use Make to customize this integration, automate tasks, and improve productivity.

Google Sheets
Add a Conditional Format Rule

Creates a new conditional format rule at the given index. All subsequent rules' indexes are incremented.

Action
Google Sheets
Add a Row

Appends a new row to the bottom of the table.

Action
Google Sheets
Add a Sheet

Adds a new sheet.

Action
Zendesk
Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Action
Google Sheets
Bulk Add Rows (Advanced)

Appends multiple rows to the bottom of the table.

Action
Google Sheets
Bulk Update Rows (Advanced)

Updates multiple rows.

Action
Google Sheets
Clear Values from a Range

Clears a specified range of values from a spreadsheet.

Action
Google Sheets
Clear a Cell

Clears a specific cell.

Action
Google Sheets
Clear a Row

Clears values from a specific row.

Action

Popular Google Sheets and Zendesk workflows.

Integrate Google Sheets with Zendesk for automated data management. Improve efficiency, access real-time updates, and centralize ticket info now!

How to setup Google Sheets and Zendesk in 5 easy steps

  • 1

    Log into Make

    Begin by signing into your Make account to set up your application connections.

  • 2

    Add Google Sheets to your workflow

    Include a Google Sheets module in your Make workflow to initiate the connection.

  • 3

    Connect Google Sheets

    Connect Google Sheets to Make by signing into your Google account when prompted.

  • 4

    Prepare Zendesk

    In Zendesk, generate a custom application to enable API access for external connections.

  • 5

    Link Zendesk and Make

    In Make, use your Zendesk details to connect and enable the data flow between applications.

  • Get started free

    Maximize efficiency: integrate Google Sheets with Zendesk for automation

    Integrate Google Sheets and Zendesk to automate data entry, improve ticket management, improve workflow efficiency, centralize data organization, and provide real-time updates for optimal productivity.

    Automated data entry

    Automatically enter Zendesk ticket data into Google Sheets, eliminating manual input tasks and reducing errors.

    Better ticket management

    Search Zendesk tickets and organize relevant data in Google Sheets for streamlined management and tracking.

    Improved workflow efficiency

    Save time by automating the transfer of ticket information from Zendesk to Google Sheets, optimizing productivity.

    Centralized data organization

    Keep Zendesk ticket data centralized in Google Sheets for easy access and analysis across teams.

    FAQ

    What are the benefits of integrating Google Sheets with Make?
    How can utilizing Zendesk integration with Make improve customer support?
    What challenges might I face when setting up integrations on Make, and how can they be addressed?
    What unique capabilities does Make offer when integrating Google Sheets and Zendesk together?
    What is a scenario?
    What is a module?

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