Connect GPT Chatbot and Microsoft 365 Email (Outlook) integrations

Transform chatbot conversations into actionable emails instantly by connecting GPT Chatbot and Microsoft 365 Email (Outlook) through Make's visual automation platform. Eliminate manual follow-ups and increase productivity as your chatbot interactions automatically trigger personalized email communications, creating workflows that save hours of repetitive work and keep your team focused on what matters most.

Trigger
Select a trigger...
GPT Chatbot

Triggers when a new user submits a form within the chat.

GPT Chatbot
Microsoft 365 Email (Outlook)
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Action
Select an action...
Microsoft 365 Email (Outlook)

Adds a large attachment to an email.

Microsoft 365 Email (Outlook)

Creates a new draft email.

Microsoft 365 Email (Outlook)

Deletes an email.

Microsoft 365 Email (Outlook)

Downloads an attachment from an email.

Microsoft 365 Email (Outlook)

Forwards an email.

Microsoft 365 Email (Outlook)

Gets the metadata of a specified email.

Microsoft 365 Email (Outlook)

Performs an arbitrary authorized API call.

Microsoft 365 Email (Outlook)

Moves an email to a selected folder in the mailbox.

Microsoft 365 Email (Outlook)

Replies to the sender of an email.

Microsoft 365 Email (Outlook)

Sends a draft email.

Microsoft 365 Email (Outlook)

Creates and sends a new email immediately.

Microsoft 365 Email (Outlook)

Updates an existing email.

Microsoft 365 Email (Outlook)

Retrieves a list of attachment from an email.

Microsoft 365 Email (Outlook)

Searches for emails.

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Build your GPT Chatbot and Microsoft 365 Email (Outlook) integrations.

Connect Microsoft 365 Email (Outlook) as a trigger and GPT Chatbot as an action through Make's intuitive integration platform to automate your workflows. When Microsoft 365 Email (Outlook) receives or processes conversations, it triggers automated workflows that send personalized emails through GPT Chatbot, eliminating manual tasks and increasing productivity. Make's visual workflow builder enables you to design custom automation scenarios where chatbot interactions automatically trigger email communications in GPT Chatbot in just minutes, allowing data to flow from conversations to your email system while maintaining complete control over your business processes. Whether you need to automate customer support follow-ups or create intelligent notification systems based on chatbot conversations, integrating Microsoft 365 Email (Outlook) as a trigger with GPT Chatbot as an action through Make transforms how your team works and saves countless hours of repetitive work.

Microsoft 365 Email (Outlook)
Add an Attachment

Adds a large attachment to an email.

Action
Microsoft 365 Email (Outlook)
Create a Draft Email

Creates a new draft email.

Action
Microsoft 365 Email (Outlook)
Delete an Email

Deletes an email.

Action
Microsoft 365 Email (Outlook)
Download an Attachment (legacy)

Downloads an attachment from an email.

Action
Microsoft 365 Email (Outlook)
Forward an Email

Forwards an email.

Action
Microsoft 365 Email (Outlook)
Get an Email

Gets the metadata of a specified email.

Action
Microsoft 365 Email (Outlook)
List Attachments

Retrieves a list of attachment from an email.

Search
GPT Chatbot
Make an API Call

Performs an arbitrary authorized API call

Action
Microsoft 365 Email (Outlook)
Make an API Call

Performs an arbitrary authorized API call.

Action

Popular GPT Chatbot and Microsoft 365 Email (Outlook) workflows.

Looking to get more out of GPT Chatbot and Microsoft 365 Email (Outlook)? With Make you can visually integrate GPT Chatbot and Microsoft 365 Email (Outlook) into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.

How to setup GPT Chatbot and Microsoft 365 Email (Outlook) in 5 easy steps

  • 1

    Get your API key from GPT Chatbot

    Log into your GPT Chatbot account and navigate to the Account menu, then find the API Keys section. Click 'Generate new key', add a description like 'Make Connection', and copy the API key that appears. This key acts as a secure password that allows Make to communicate with your chatbot safely.

  • 2

    Connect GPT Chatbot in Make

    Open your Make scenario and add the GPT Chatbot module to your workflow. Click 'Create a connection' when prompted, then give your connection a memorable name like 'My GPT Chatbot Connection'. Paste the API key you copied earlier into the authentication field to complete the setup and establish the connection.

  • 3

    Add Microsoft Email to your scenario

    In the same Make scenario, add a Microsoft 365 Email module to enable email automation. Click the 'Create a connection' button that appears when you add the module. Give your connection a clear name such as 'Work Email Connection' to help you stay organized as you build more automations.

  • 4

    Log into your Microsoft account

    After naming your email connection, click 'Save' and Make will redirect you to Microsoft's login page. Enter your email address and password to verify your identity. This authentication step ensures that only you can grant Make permission to access your email account, keeping your information secure.

  • 5

    Grant access permissions

    Review the permission screen that appears after logging in, which shows what Make can do with your email account. Click the confirmation button to authorize access, and you'll be redirected back to Make. Your connections are now complete, and both GPT Chatbot and Microsoft 365 Email can work together in your automation workflow.

  • Get started free

    Improve email and AI chat: automate Outlook with your GPT Chatbot

    Connect GPT Chatbot and Microsoft 365 Email (Outlook) to automate responses, escalate conversations, sync inquiries across channels, and trigger smart notifications—all while maintaining consistent communication.

    Automate email response generation

    Automatically generate intelligent, context-aware email responses using your AI chatbot's knowledge base to handle common inquiries in Outlook.

    Convert customer conversations to email summaries

    Automatically send email summaries of chatbot conversations from WhatsApp, Facebook Messenger, or Instagram directly to your Outlook inbox for record-keeping.

    Route complex queries to email

    Escalate chatbot conversations that require human attention by creating draft emails or notifications in Outlook for your team to follow up.

    Sync email inquiries to multi-channel chatbot

    Forward incoming Outlook emails to your GPT chatbot for automated responses across all connected channels, ensuring consistent communication.

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