Connect Help Scout and LiveChat integrations
Connect Help Scout and LiveChat with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Help Scout and LiveChat to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.
Triggers when one or more of the following events occur (Conversation Agent Reply Created, Conversation Assigned, Conversation Created, Conversation Customer Reply Created, Conversation Deleted, Conversation Merged, Conversation Moved, Conversation Note Created, Status Changed in Conversation, Tags Created, Edited, Removed, or Merged in Conversation).
Triggers when a customer is created.
Triggers when a satisfaction rating is received.
Performs an arbitrary authorized API call.
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Build your Help Scout and LiveChat integrations.
Create custom Help Scout and LiveChat workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Creates a new chat handle for an existing customer.
Creates a conversation in a mailbox with at least one thread.
Creates a new customer.
Creates a new phone number for an existing customer.
Creates a new social profile for an existing customer.
Creates a new thread of chat, customer, note, phone, and reply.
Creates a new website for an existing customer.
Creates a new email for an existing customer
Creates or updates an address for an existing customer.
Popular Help Scout and LiveChat workflows.
Looking to get more out of Help Scout and LiveChat? With Make you can visually integrate Help Scout and LiveChat into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
Create Help Scout conversations from new Canny posts
Use this template to automatically create a Help Scout conversation when a new Canny post is created on a certain board (or all boards).
TRY IT ->Add new incoming LiveChat chats to Google Sheets
Every time a new chat incoming in Livechat, Make will automatically add the user to a speified Google Sheets spreadsheet. The template uses this [example spreadsheet](https://docs.google.com/spreadsheets/d/1njKJ-wqRAtOuQkJpxUknw0dz3pKQX7bLWwFRvEdxwC8/edit?usp=sharing).
TRY IT ->Add Mailchimp subscribers from new LiveChat chats
Every time a new chat incoming in Livechat, Make will automatically add or update a subscriber in a specified Mailchimp mailing list.
TRY IT ->Get Slack messages for new chats in LiveChat
Every time a new chat incoming in Livechat, Make will automatically send a message to a specified chat/channel in Slack.
TRY IT ->Create ActiveCampaign contacts from new LiveChat chats
Every time a new chat incoming in Livechat, Make will automatically create or update a contact in ActiveCampaign.
TRY IT ->Create HubSpot CRM contact from new LiveChat chats
Every time a new chat incoming in Livechat, Make will automatically create or update a contact in HubSpot CRM.
TRY IT ->Create Help Scout conversations from new Typeform form submissions
Every time someone fills out your Typeform form, Make will automatically create a new Help Scout customer (if it doesn't already exist) and a new Help Scout conversation. In order for this template to work, your Typeform form should ask, among other things, for the email address, name, and surname.
TRY IT ->Create Help Scout conversations from new labeled Gmail emails
Every time you add a specific label to an email in Gmail, Make will automatically create a new conversation in Help Scout. If the sender's data does not exist yet in Help Scout, Make will also create a new customer.
TRY IT ->Create Trello cards from new Help Scout conversations
Every time a new conversation is created in Help Scout, Make will automatically add a new card to your Trello board.
TRY IT ->
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