Connect Help Scout and Zendesk Guide integrations
Connect Help Scout and Zendesk Guide with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Help Scout and Zendesk Guide to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.
Triggers when one or more of the following events occur (Conversation Agent Reply Created, Conversation Assigned, Conversation Created, Conversation Customer Reply Created, Conversation Deleted, Conversation Merged, Conversation Moved, Conversation Note Created, Status Changed in Conversation, Tags Created, Edited, Removed, or Merged in Conversation).
Triggers when a customer is created.
Triggers when a satisfaction rating is received.
Archives a given article.
Creates a new article.
Creates a new article attachment.
Deletes article attachment.
Deletes article vote.
Reads details about a given article.
Performs an arbitrary authorized API call.
Updates translation of a given article.
Lists article attachments.
Lists articles.
Lists votes.
Trusted by thousands of fast-scaling organizations around the globe
Automate your work. Build something new.
Just drag and drop apps to automate existing workflows or build new complex processes. Solve problems across all areas and teams.
Build your Help Scout and Zendesk Guide integrations.
Create custom Help Scout and Zendesk Guide workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Archives a given article.
Creates a new chat handle for an existing customer.
Creates a conversation in a mailbox with at least one thread.
Creates a new customer.
Creates a new phone number for an existing customer.
Creates a new social profile for an existing customer.
Creates a new thread of chat, customer, note, phone, and reply.
Creates a new website for an existing customer.
Creates a new article.
Popular Help Scout and Zendesk Guide workflows.
Looking to get more out of Help Scout and Zendesk Guide? With Make you can visually integrate Help Scout and Zendesk Guide into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
Send Slack messages from new Zendesk Guide articles
Use this template to automatically send a Slack message when a new Zendesk Guide article is created. The template is scheduled to run every 3 hours. You can change it after clicking on the clock icon on the first module.
TRY IT ->Create Help Scout conversations from new Canny posts
Use this template to automatically create a Help Scout conversation when a new Canny post is created on a certain board (or all boards).
TRY IT ->Create Help Scout conversations from new Typeform form submissions
Every time someone fills out your Typeform form, Make will automatically create a new Help Scout customer (if it doesn't already exist) and a new Help Scout conversation. In order for this template to work, your Typeform form should ask, among other things, for the email address, name, and surname.
TRY IT ->Create Help Scout conversations from new labeled Gmail emails
Every time you add a specific label to an email in Gmail, Make will automatically create a new conversation in Help Scout. If the sender's data does not exist yet in Help Scout, Make will also create a new customer.
TRY IT ->Create Trello cards from new Help Scout conversations
Every time a new conversation is created in Help Scout, Make will automatically add a new card to your Trello board.
TRY IT ->Create ClickUp tasks from new Help Scout conversations
Every time a new conversation is created in Help Scout, Make will automatically create a new task in ClickUp.
TRY IT ->Add new Help Scout customers to Google Contacts
Every time a new customer is created in Help Scout, Make will automatically create a new contact in Google Contacts.
TRY IT ->Add new Help Scout customers to Infusionsoft
Every time a new customer is created in Help Scout, Make will automatically create a new contact in Infusionsoft.
TRY IT ->Add new Help Scout customers to Autopilot
Every time a new customer is added in Help Scout, Make will automatically create a new contact in Autopilot.
TRY IT ->
FAQ
How it works
Traditional no-code iPaaS platforms are linear and non-intuitive. Make allows you to visually create, build, and automate without limits.
Trusted by 200,000+ customers
"Make really helped us to scale our operations, take the friction out of our processes, reduce costs, and relieved our support team. It is difficult to not become a fan."
"Make drives unprecedented efficiency within our business in ways we never imagined. It’s having an extra employee (or 10) for a fraction of the cost."
"The simplicity, flexibility and ability to build real complex automations without any knowledge of programming makes it the best thing since sliced bread."
"True citizen development in the entire company. Make is present in every department, empowering the company to offer a unique customer experience."
"I can't count the number of hours I've saved by using Make. Every single day is simpler because of Make's automation."
