Connect Intercom and OpenAI (ChatGPT, Sora, DALL-E, Whisper) integrations

Transform every Intercom conversation into intelligent action by connecting it with OpenAI (ChatGPT, Sora, DALL-E, Whisper) through Make. Automatically generate personalized responses, create stunning visuals, and process voice messages the instant a customer reaches out—delivering AI-powered engagement that works while you focus on growth.

Trigger
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Intercom

Receives notifications for all events.

Intercom
OpenAI (ChatGPT, Whisper, DALL-E)
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Action
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OpenAI (ChatGPT, Whisper, DALL-E)

Adds files to a specified vector store or, if not specified, creates a new vector store based on the configuration.

OpenAI (ChatGPT, Whisper, DALL-E)

Analyzes images according to specified instructions.

OpenAI (ChatGPT, Whisper, DALL-E)

Cancels an "in-progress" batch. The batch will be in status "cancelling" for up to 10 minutes, before changing to "cancelled", where it will have partial results (if any) available in the output file.

OpenAI (ChatGPT, Whisper, DALL-E)

Creates and executes a batch of API calls.

OpenAI (ChatGPT, Whisper, DALL-E)

Deletes an existing conversation.

OpenAI (ChatGPT, Whisper, DALL-E)

Deletes an existing model response.

OpenAI (ChatGPT, Whisper, DALL-E)

Deletes an existing video.

OpenAI (ChatGPT, Whisper, DALL-E)

Downloads a file from a container.

OpenAI (ChatGPT, Whisper, DALL-E)

Creates an edited or extended image given one or more source images and a prompt.

OpenAI (ChatGPT, Whisper, DALL-E)

Generates a chat completion.

OpenAI (ChatGPT, Whisper, DALL-E)

Qualifies whether the provided image or text(s) contains violent, hateful, illicit or adult content.

OpenAI (ChatGPT, Whisper, DALL-E)

Generates a response.

OpenAI (ChatGPT, Whisper, DALL-E)

Transcribes an audio to text.

OpenAI (ChatGPT, Whisper, DALL-E)

Translates an audio to English.

OpenAI (ChatGPT, Whisper, DALL-E)

Generates a video using Sora models with a text prompt and optional image or video references.

OpenAI (ChatGPT, Whisper, DALL-E)

Generates images using GPT Image or DALL-E.

OpenAI (ChatGPT, Whisper, DALL-E)

Generates an audio file based on text input and settings.

OpenAI (ChatGPT, Whisper, DALL-E)

Retrieves details of the specified batch.

OpenAI (ChatGPT, Whisper, DALL-E)

Retrieves an existing model response.

OpenAI (ChatGPT, Whisper, DALL-E)

Returns information about a specific video by its ID.

OpenAI (ChatGPT, Whisper, DALL-E)

Performs an arbitrary authorized API call.

OpenAI (ChatGPT, Whisper, DALL-E)

Send messages to a specified or newly created thread and execute it seamlessly. This action can send the arguments for your function calls to the specified URLs (POST HTTP method only). Works with Assistants v2.

OpenAI (ChatGPT, Whisper, DALL-E)

Generates a video remix using an existing video and text prompt.

OpenAI (ChatGPT, Whisper, DALL-E)

Generates a response based on a simple text prompt.

OpenAI (ChatGPT, Whisper, DALL-E)

Identifies information in a prompt's text and returns it as structured data.

OpenAI (ChatGPT, Whisper, DALL-E)

Uploads a file to be used across the OpenAI platform.

OpenAI (ChatGPT, Whisper, DALL-E)

Retrieves a list of batches.

OpenAI (ChatGPT, Whisper, DALL-E)

Lists input items.

OpenAI (ChatGPT, Whisper, DALL-E)

Returns a list of video jobs.

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Build your Intercom and OpenAI (ChatGPT, Sora, DALL-E, Whisper) integrations.

Connect OpenAI (ChatGPT, Sora, DALL-E, Whisper) as a trigger and Intercom as an action through Make's automation platform. When events occur in OpenAI (ChatGPT, Sora, DALL-E, Whisper)—such as new customer conversations, incoming messages, or support inquiries—these triggers automatically activate Intercom actions to generate AI-powered responses, create visual content, or process communications. OpenAI (ChatGPT, Sora, DALL-E, Whisper) triggers capture customer interactions and feed them to Intercom, which then performs actions like generating personalized replies with ChatGPT, creating images with DALL-E, or transcribing voice messages through Whisper, enabling automated and intelligent customer engagement that responds instantly to OpenAI (ChatGPT, Sora, DALL-E, Whisper) events.

OpenAI (ChatGPT, Whisper, DALL-E)
Add files to a vector store

Adds files to a specified vector store or, if not specified, creates a new vector store based on the configuration.

Action
OpenAI (ChatGPT, Whisper, DALL-E)
Analyze images (Vision)

Analyzes images according to specified instructions.

Action
Intercom
Assign a Conversation

Assigns a conversation to an admin or team.

Action
Intercom
Attach/Detach a Company to/from a Contact

Attaches or detaches a company from a user.

Action
Intercom
Attach/Detach a Contact to/from a Conversation

Attaches or detaches a contact from a conversation.

Search
Intercom
Attach/Detach a Tag to/from a Company

Attaches or detaches a tag from a company.

Action
Intercom
Attach/Detach a Tag to/from a Contact

Attaches or detaches a tag from a user.

Action
Intercom
Attach/Detach a Tag to/from a Conversation

Attaches or detaches a tag from a conversation.

Action
OpenAI (ChatGPT, Whisper, DALL-E)
Cancel a batch

Cancels an "in-progress" batch. The batch will be in status "cancelling" for up to 10 minutes, before changing to "cancelled", where it will have partial results (if any) available in the output file.

Action

Popular Intercom and OpenAI (ChatGPT, Sora, DALL-E, Whisper) workflows.

Looking to get more out of Intercom and OpenAI (ChatGPT, Sora, DALL-E, Whisper)? With Make you can visually integrate Intercom and OpenAI (ChatGPT, Sora, DALL-E, Whisper) into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.

How to setup Intercom and OpenAI (ChatGPT, Sora, DALL-E, Whisper) in 5 easy steps

  • 1

    Log in and open your workflow

    Start by logging into your Make account through your web browser. Once inside, navigate to the scenario (workflow) where you want to connect Intercom and OpenAI, or create a new scenario from your dashboard if you're starting fresh.

  • 2

    Add the Intercom module to your scenario

    Find Intercom in the list of available applications and add it to your scenario. A module is a building block that represents a specific action from Intercom, like sending messages or managing contacts.

  • 3

    Create a new connection

    After adding the Intercom module, click the 'Create a connection' button to begin linking your Intercom account with Make. If you see a webhook option for instant triggers, click 'Create a webhook' first, then proceed to create your connection.

  • 4

    Authenticate and grant access

    Log in to your Intercom account when prompted to verify your identity. After logging in, review the permissions that Make is requesting and click the confirmation button to allow Make to access your Intercom account and perform automated actions.

  • 5

    Save and start using your connection

    Give your connection a descriptive name to help identify it later, then click 'Save' to finalize the setup. Your Intercom connection is now active and ready to use in automated workflows that can manage conversations, contacts, and customer interactions.

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    Transform customer support with Intercom and OpenAI automation

    Integrate Intercom and OpenAI to automate intelligent customer responses, qualify leads with AI analysis, generate personalized content, manage sentiment escalation, and provide multilingual support.

    AI-powered customer support automation

    Automatically generate intelligent responses to customer inquiries using ChatGPT based on Intercom conversation context, reducing response times and support workload.

    Smart lead qualification and routing

    Analyze incoming Intercom messages with GPT-4 to assess lead quality and intent, then automatically route high-value prospects to appropriate sales teams.

    Automated content generation for customer communication

    Create personalized follow-up messages, help articles, and email templates using OpenAI based on customer interaction patterns captured in Intercom.

    Sentiment analysis and escalation management

    Use OpenAI to analyze customer sentiment in Intercom conversations and automatically escalate negative interactions to senior support staff.

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