Connect Microsoft 365 Email (Outlook) and GPT Chatbot integrations

Transform every incoming Microsoft 365 Email (Outlook) message into an opportunity for intelligent automation by connecting it with GPT Chatbot through Make. Let AI instantly analyze, respond to, and draft replies for your emails without lifting a finger, optimizing your communication workflow and ensuring no message goes unattended.

Trigger
Select a trigger...
Microsoft 365 Email (Outlook)

Triggers when a new email is sent or received.

Microsoft 365 Email (Outlook)
GPT Chatbot
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Action
Select an action...
GPT Chatbot

Performs an arbitrary authorized API call

GPT Chatbot

Sends messages to a chatbot and receives responses.

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Build your Microsoft 365 Email (Outlook) and GPT Chatbot integrations.

Automate your workflow by using GPT Chatbot as a trigger and Microsoft 365 Email (Outlook) as an action through Make's integration platform. When a new email arrives in your GPT Chatbot inbox, it triggers an automated workflow that activates Microsoft 365 Email (Outlook) to generate AI-powered responses, draft email replies using advanced language capabilities, or analyze message content. This integration allows incoming emails to automatically initiate chatbot interactions, enabling your business to respond intelligently to messages without manual intervention and optimize communication workflows efficiently.

Microsoft 365 Email (Outlook)
Add an Attachment

Adds a large attachment to an email.

Action
Microsoft 365 Email (Outlook)
Create a Draft Email

Creates a new draft email.

Action
Microsoft 365 Email (Outlook)
Delete an Email

Deletes an email.

Action
Microsoft 365 Email (Outlook)
Download an Attachment (legacy)

Downloads an attachment from an email.

Action
Microsoft 365 Email (Outlook)
Forward an Email

Forwards an email.

Action
Microsoft 365 Email (Outlook)
Get an Email

Gets the metadata of a specified email.

Action
Microsoft 365 Email (Outlook)
List Attachments

Retrieves a list of attachment from an email.

Search
Microsoft 365 Email (Outlook)
Make an API Call

Performs an arbitrary authorized API call.

Action
GPT Chatbot
Make an API Call

Performs an arbitrary authorized API call

Action

Popular Microsoft 365 Email (Outlook) and GPT Chatbot workflows.

Looking to get more out of Microsoft 365 Email (Outlook) and GPT Chatbot? With Make you can visually integrate Microsoft 365 Email (Outlook) and GPT Chatbot into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.

How to setup Microsoft 365 Email (Outlook) and GPT Chatbot in 5 easy steps

  • 1

    Get your GPT Chatbot API key

    Log into your GPT Chatbot account and navigate to the Account menu at the top of the screen. Find the API Keys section and click 'Generate new key'. Give it a descriptive name like 'Make Integration', then copy the generated key and store it safely—you'll need this to connect your chatbot to Make.

  • 2

    Connect GPT Chatbot to Make

    Open your Make scenario and add the GPT Chatbot module by searching for it. Click 'Create a connection' when the module appears. Paste the API key you copied earlier into the authentication field and follow the prompts to complete the connection setup.

  • 3

    Add Microsoft 365 Email to your scenario

    In the same Make scenario, search for and add the Microsoft 365 Email module to your workflow. Once the module is inserted, click the 'Create a connection' button to begin linking your Microsoft email account to Make.

  • 4

    Name your email connection

    When the connection window opens, optionally enter a descriptive name in the Connection name field, such as 'My Work Email' or 'Outlook Connection'. This helps you identify the connection later if you set up multiple email accounts in Make.

  • 5

    Authorize Make to access your email

    Click the Save button and you'll be prompted to log into your Microsoft account. Follow the authentication steps and grant Make permission to access your email. Once you confirm the access request, your Microsoft 365 Email will be connected and ready to use in your automation scenarios.

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    Optimize communication with Microsoft 365 Email and GPT Chatbot integration

    Connect Microsoft 365 Email (Outlook) with GPT Chatbot to automate responses, route inquiries intelligently, and consolidate multi-channel conversations into one platform for improved productivity.

    Automated email response generation

    Automatically process incoming Outlook emails and generate intelligent, context-aware responses using your GPT chatbot trained on your business knowledge.

    Efficient customer inquiry routing

    Forward email inquiries from Outlook to your GPT chatbot for instant, accurate answers based on your custom training data, then send responses back via email.

    Multi-channel communication sync

    Consolidate conversations from your chatbot's multiple channels (WhatsApp, Facebook, Instagram) into organized Outlook email threads for centralized tracking and follow-up.

    Smart email triage and categorization

    Use your GPT chatbot to analyze incoming Outlook emails, automatically categorize them by topic or urgency, and route them to appropriate team members.

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    Microsoft 365 Email (Outlook) and GPT Chatbot Integration | Workflow Automation | Make