Connect NetSuite and Zendesk integrations

Connect NetSuite and Zendesk with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like NetSuite and Zendesk to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.

Trigger
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NetSuite

Triggers when a record is created or updated.

NetSuite

Triggers when a record in a saved search is created.

NetSuite
Zendesk
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Action
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Zendesk

Adds tags or replaces existing tags of a ticket, user or organization.

Zendesk

Creates a group.

Zendesk

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Creates a ticket.

Zendesk

Creates a ticket comment.

Zendesk

Creates or updates an organization.

Zendesk

Creates or updates a drop-down ticket field option.

Zendesk

Creates a user.

Zendesk

Deletes a group.

Zendesk

Deletes an organization.

Zendesk

Deletes a user.

Zendesk

Retrieves a group.

Zendesk

Retrieves an organization.

Zendesk

Retrieves the details of a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Retrieves a ticket.

Zendesk

Retrieves a user.

Zendesk

Retrieves information related to a user's ticket, topics, subscriptions, etc.

Zendesk

Performs an arbitrary authorized API call.

Zendesk

Merges tickets into a single ticket.

Zendesk

Deletes a ticket permanently.

Zendesk

Removes a dropdown ticket field option.

Zendesk

Replies a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Soft deletes a ticket.

Zendesk

Updates a group.

Zendesk

Updates an organization.

Zendesk

Updates the state or subject of the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Updates a ticket. The update allows for adding a new comment too.

Zendesk

Updates a user.

Zendesk

Uploads attachments for future use in a ticket.

Zendesk

Retrieves all groups.

Zendesk

Retrieves all organizations.

Zendesk

Retrieves a list of side conversation events on the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Retrieves a list of side conversations on the given ticket. This feature is only available if it has been enabled by the administrator.

Zendesk

Retrieves tickets that were soft deleted.

Zendesk

Lists the options of a ticket custom field.

Zendesk

Retrieves all tickets (except for archived or soft deleted tickets).

Zendesk

Retrieves comments on a ticket.

Zendesk

Retrieves all users or a group's users or an organization's users.

Zendesk

Retrieves any kind of object matching your query.

Zendesk

Searches for an organization that matches the specified criteria.

Zendesk

Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.

Zendesk

Searches for a user that matches the specified criteria.

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Build your NetSuite and Zendesk integrations.

Create custom NetSuite and Zendesk workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Zendesk
Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Action
NetSuite
Attach a File

Attaches a file to a record by its ID and the record ID.

Action
NetSuite
Create a Custom Record

Creates a new custom record.

Action
Zendesk
Create a Group

Creates a group.

Action
Zendesk
Create a Side Conversation

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Action
Zendesk
Create a Ticket

Creates a ticket.

Action
Zendesk
Create a Ticket Comment

Creates a ticket comment.

Action
NetSuite
Create or Update a Folder

Creates or updates a folder by its Internal ID or External ID.

Action
NetSuite
Create or Update a Record

Creates or updates a record by its Internal ID or External ID.

Action

Popular NetSuite and Zendesk workflows.

Looking to get more out of NetSuite and Zendesk? With Make you can visually integrate NetSuite and Zendesk into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.

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