Connect Salesforce and Freshdesk integrations
Connect Salesforce and Freshdesk with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Salesforce and Freshdesk to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.
Triggers when a bulk data job is created.
Triggers when a field has changed in an object.
Triggers when a record is created or updated in an object.
Creates a new company.
Creates a new contact.
Creates a new forum.
Creates a new forum category.
Creates a new forum topic.
Create a new note to a specified ticket.
Creates a new outbound email.
Creates a new reply to a specified ticket.
Creates a new ticket. Note that ticket creation is done only from the perspective of the agent (custom fields that are required for agents should be filled in, etc.).
Deletes a company.
Deletes a contact.
Deletes a ticket.
Gets a specified company.
Gets a specified contact.
Gets a specified agent.
Gets a specified ticket.
Performs an arbitrary authorized API call.
Updates an existing company.
Updates an existing contact.
Updates an existing ticket.
Retrieves a list of all satisfaction ratings of a ticket.
Retrieve a list of all conversation in a specified ticket.
Retrieves a list of all time entries of a ticket.
Searches for companies by their name or filter parameter.
Searches for contacts by their name or filter parameter.
Searches for contacts.
Searches for tickets.
Searches for tickets by using filter or query.
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Build your Salesforce and Freshdesk integrations.
Create custom Salesforce and Freshdesk workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Completes or aborts a job.
Creates a new company.
Creates a new contact.
Creates a new forum.
Creates a new forum category.
Creates a new forum topic.
Creates a new bulk data job.
Create a new note to a specified ticket.
Creates a new record in an object.
Connect any app with Salesforce and Freshdesk
Popular Salesforce and Freshdesk workflows.
Looking to get more out of Salesforce and Freshdesk? With Make you can visually integrate Salesforce and Freshdesk into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
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Use this template to send offline conversion events from Salesforce to LinkedIn Ads. To properly configure the template, watch the how-to video [here](https://youtu.be/a3RWHu4xht4).
TRY IT ->Update Salesforce records using data from a custom webhook
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TRY IT ->Add new Facebook Lead Ads leads to Salesforce as responsible records
Effortlessly manage your leads with this powerful template that connects Facebook Lead Ads and Salesforce. Every time a new lead is generated through your Facebook Lead Ads, Make will automatically create a corresponding record in Salesforce. This seamless integration ensures that you never miss a potential customer and can efficiently track and nurture your leads in your Salesforce CRM. Streamline your lead management process and enhance your sales strategy today.
TRY IT ->[AI Tools 101] AI email classification with Gmail, ChatGPT, and Freshdesk
In this [AI Tools 101](https://www.youtube.com/watch?v=AJ5Hiwo75hA&list=PLrED3I754LhmTtlldfGklaEMh-ZaCa3EK&index=6&ab_channel=Make) course template, learn how to automate email classification using AI. Integrate Gmail, ChatGPT, and Freshdesk to categorize emails based on sentiment, automatically creating tickets for positive, negative, and neutral feedback. Improve your customer support efficiency effortlessly.
TRY IT ->Create a responsible record in Salesforce from a custom webhook
Streamline your lead management process by integrating custom webhooks with Salesforce. This template allows you to automatically create a responsible record in Salesforce every time a custom webhook is triggered. Enhance your data collection and ensure that every lead is promptly recorded, improving your team's efficiency and response time. Perfect for businesses looking to automate their workflows and maintain accurate records in Salesforce.
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TRY IT ->Enrich lead's company data, create leads in Salesforce and send Slack notifications
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Streamline your lead management process by automatically syncing new Typeforms leads to Salesforce. This template enhances distribution fairness by randomly assigning each lead to a sales representative based on their geographic location. Ideal for teams with multiple reps per region, it ensures an equitable workload distribution and maximizes conversion opportunities by promptly engaging leads with the right local expertise.
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