Connect SendGrid and Zendesk integrations
Connect SendGrid and Zendesk with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like SendGrid and Zendesk to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.
Triggers when a new list is created. Using Legacy Marketing Campaigns API.
Triggers when a new recipient is created. Using Legacy Marketing Campaigns API.
Adds tags or replaces existing tags of a ticket, user or organization.
Creates a group.
Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.
Creates a ticket.
Creates a ticket comment.
Creates or updates an organization.
Creates or updates a drop-down ticket field option.
Creates a user.
Deletes a group.
Deletes an organization.
Deletes a user.
Retrieves a group.
Retrieves an organization.
Retrieves the details of a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Retrieves a ticket.
Retrieves a user.
Retrieves information related to a user's ticket, topics, subscriptions, etc.
Performs an arbitrary authorized API call.
Merges tickets into a single ticket.
Deletes a ticket permanently.
Removes a dropdown ticket field option.
Replies a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Soft deletes a ticket.
Updates a group.
Updates an organization.
Updates the state or subject of the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Updates a ticket. The update allows for adding a new comment too.
Updates a user.
Uploads attachments for future use in a ticket.
Retrieves all groups.
Retrieves all organizations.
Retrieves a list of side conversation events on the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Retrieves a list of side conversations on the given ticket. This feature is only available if it has been enabled by the administrator.
Retrieves tickets that were soft deleted.
Lists the options of a ticket custom field.
Retrieves all tickets (except for archived or soft deleted tickets).
Retrieves comments on a ticket.
Retrieves all users or a group's users or an organization's users.
Retrieves any kind of object matching your query.
Searches for an organization that matches the specified criteria.
Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.
Searches for a user that matches the specified criteria.
Trusted by thousands of fast-scaling organizations around the globe
Automate your work. Build something new.
Just drag and drop apps to automate existing workflows or build new complex processes. Solve problems across all areas and teams.
Build your SendGrid and Zendesk integrations.
Create custom SendGrid and Zendesk workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds recipient email address to the global suppression group.
Adds existing recipients to a list. Using Legacy Marketing Campaigns API.
Creates new contact or updates existing based on the email address. Using New Marketing Campaigns API.
Adds a new recipient or updates an existing one based on the email address. Using Legacy Marketing Campaigns API.
Adds tags or replaces existing tags of a ticket, user or organization.
Creates a group.
Creates a new list. Using Legacy Marketing Campaigns API.
Creates a new list. Using New Marketing Campaigns API.
Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.
Popular SendGrid and Zendesk workflows.
Looking to get more out of SendGrid and Zendesk? With Make you can visually integrate SendGrid and Zendesk into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
Create Excel and PDF documents with Plumsail and send them in SendGrid
Run this scenario manually to create Excel and PDF files with Plumsail Documents. It uses a template stored in OneDrive and sends an email with the documents through SendGrid.
TRY IT ->Create Word and PDF documents with Plumsail and send them in SendGrid
Run this scenario manually to create Word and PDF files with Plumsail Documents. It uses a template stored in OneDrive and sends an email with the documents through SendGrid.
TRY IT ->Search Airtable records and send results via SendGrid email
Automatically search Airtable records and retrieve specific data, then send results via SendGrid email for streamlined communication and data management.
TRY IT ->Track user events in Mixpanel and send emails with SendGrid
Automatically track user events in Mixpanel and send personalized emails via SendGrid. Enhance engagement by monitoring actions and communicating effectively.
TRY IT ->Search HubSpot contacts and send emails via SendGrid
Automatically search HubSpot contacts and send personalized emails via SendGrid. Streamline communication by integrating HubSpotCRM, CSV, and SendGrid modules.
TRY IT ->Send personalized emails using SendGrid for new Airtable records via a custom webhook
Automatically send personalized emails via SendGrid for new Airtable records using a custom webhook, enhancing communication and engagement with your audience.
TRY IT ->Send personalized emails using SendGrid for new Airtable records and update records in Airtable
Automatically send personalized emails via SendGrid for new Airtable records and update them in Airtable, streamlining communication and record management.
TRY IT ->Search Zendesk tickets and add new rows to Google Sheets
Automatically search Zendesk tickets and add relevant data to Google Sheets, streamlining ticket management and data organization for enhanced productivity.
TRY IT ->Update Zendesk tickets with data from a custom webhook
Automatically update Zendesk tickets with data from a custom webhook. Streamline ticket management by integrating real-time data updates directly into Zendesk.
TRY IT ->
FAQ
How it works
Traditional no-code iPaaS platforms are linear and non-intuitive. Make allows you to visually create, build, and automate without limits.
Trusted by 200,000+ customers
"Make really helped us to scale our operations, take the friction out of our processes, reduce costs, and relieved our support team. It is difficult to not become a fan."
"Make drives unprecedented efficiency within our business in ways we never imagined. It’s having an extra employee (or 10) for a fraction of the cost."
"The simplicity, flexibility and ability to build real complex automations without any knowledge of programming makes it the best thing since sliced bread."
"True citizen development in the entire company. Make is present in every department, empowering the company to offer a unique customer experience."
