Connect Vapi and Make integrations
Turn every Vapi conversation into instant action by connecting voice interactions directly to Make's powerful automation platform. When calls complete or key moments occur, automatically update your CRM, sync data across systems, and trigger workflows throughout your business—transforming voice events into operational efficiency without lifting a finger.
Listens to end of call report from Vapi call via this webhook.
Listens to function call from Vapi. Creates the Tool definition in Vapi during setup.
Creates a new scenario.
Creates a new scenario folder.
Creates a new team.
Creates or updates a connection in a custom app.
Creates a custom app.
Creates or updates a custom IML function in a custom app.
Creates or updates a module in a custom app.
Creates or updates an RPC in a custom app.
Creates or updates a webhook in a custom app.
Deletes a scenario.
Deletes a scenario folder.
Deletes a team.
Deletes incomplete executions in a scenario.
Retrieves a connection in a custom app.
Retrieves a custom IML function in a custom app.
Retrieves a module in a custom app.
Retrieves an RPC in a custom app.
Gets a specified scenario.
Gets a specified scenario blueprint.
Retrieves properties of a hook included in a specified scenario.
Gets a specified team.
Retrieves a webhook in a custom app.
Retrieves incomplete execution detail.
Invites a user to a specified organization.
Performs an arbitrary authorized API call.
Removes a user from a specified organization.
Removes a user from a specified team.
Retries incomplete executions in a scenario.
Executes a scenario. The scenario can contain scenario inputs.
Turns a scenario's scheduling on or off.
Updates a base.
Updates a custom variable in a team or in an organization.
Updates an existing scenario.
Updates an existing scenario folder.
Updates a user's organization role.
Updates a user's team role.
Retrieve usage of an organization, a team, or a scenario, for up to the last 30 days.
Lists custom app's groups.
Lists connections in a custom app.
Retrieves connections in a team.
Lists custom IML functions in a custom app.
Lists modules in a custom app.
Lists RPCs in a custom app.
Retrieves a list of scenario folders.
Retrieves scenario incomplete executions.
Retrieves a list of scenario logs.
Retrieves a list of scenarios in a specified team/organization.
Retrieves a list of teams in a specified organization.
List webhooks in a custom app.
Retrieves scenarios upon set conditions.
Trusted by thousands of fast-scaling organizations around the globe
Automate your work. Build something new.
Just drag and drop apps to automate existing workflows or build new complex processes. Solve problems across all areas and teams.
Build your Vapi and Make integrations.
Integrate Make as a trigger with Vapi to automate your workflows by having Make conversation events initiate automated actions in Vapi. When specific events occur in Make—such as completed calls, conversation milestones, or AI-detected intents—these triggers activate Vapi's automation platform to execute corresponding actions across your connected applications. Vapi processes the trigger data from Make and performs designated actions like updating CRM records, sending notifications, synchronizing conversation data to databases, or initiating follow-up workflows in other tools. This integration enables you to transform Make conversation events into automated business processes, ensuring that every voice interaction automatically flows into your broader operational systems without manual intervention.
Sends a client-generated event or object to the VAPI platform. Commonly used for live updates or user actions.
Creates a new voice assistant with a specified configuration (name, voice, model, etc.).
Starts a new call session using an assistant or a squad. Often used to simulate or initiate interactions.
Creates a group of assistants (a squad) where the first available assistant responds to a call.
Defines a new tool that can be invoked by an assistant (e.g., API calls, function tools, DTMF).
Sets up a conversation workflow made of nodes (conversation and tool nodes) and conditional edges.
Creates a new scenario.
Creates a new scenario folder.
Creates a new team.
Popular Vapi and Make workflows.
Looking to get more out of Vapi and Make? With Make you can visually integrate Vapi and Make into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
How to setup Vapi and Make in 5 easy steps
Log in and find your API key
Start by logging into your app account (like Vapi) and navigate to the API or developer settings section. This is typically found in your account settings or preferences. Once there, locate your API key—a unique code that identifies your account—and copy it to use in the next steps.
Open Make and add your app module
Log in to your Make account and open the automation scenario where you want to use your app. Click the plus button to add a new module, then search for and select the app you want to connect (such as Vapi). This module will be the building block for your automation.
Create a new connection
When you add the module, Make will prompt you to create a connection to link your app account. Click the 'Create a connection' button to open the connection form. This is where you'll provide the information needed to establish the link between Make and your app.
Enter your API key details
In the connection form, paste the API key you copied earlier into the designated field. You may also need to enter additional information like your instance URL or region, which can be found in your app's settings. Give your connection a descriptive name to help you identify it later.
Save and start automating
Click the 'Save' button to establish the connection between Make and your app. Once the connection is successful, you're ready to use the app in your Make scenarios. You can now automate tasks by connecting different apps and creating workflows that save you time.
Automate voice AI workflows with Vapi and Make integration
Connect Vapi and Make to automate voice communications, process call events in real-time, and orchestrate multi-channel campaigns without coding. Optimize customer engagement across your entire tech stack.
Trigger voice calls and capture webhook events from Vapi.ai to automate customer communications across your entire tech stack.
Connect Vapi.ai's voice capabilities with thousands of apps without writing code, enabling rapid deployment of conversational AI workflows.
Automatically process Vapi webhook events to update CRMs, send notifications, or trigger follow-up actions immediately after calls complete.
Combine Vapi.ai voice interactions with email, SMS, and other channels to create sophisticated automated customer engagement sequences.
FAQ
Make allows you to integrate Vapi.ai with hundreds of other applications, enabling you to automate call workflows end-to-end. You can trigger automated calls based on events in your CRM, capture webhook events from Vapi conversations, and route call data to your preferred tools. This eliminates manual work and ensures your voice AI interactions are connected to your broader business processes without writing code.
With Make and Vapi.ai, you can create powerful automations like automatically initiating calls when new leads enter your CRM, logging call summaries and transcripts to your database, sending follow-up emails based on conversation outcomes, updating customer records with call insights, or triggering notifications to your team when specific keywords are mentioned during calls. Make's visual builder makes it straightforward to design these workflows by connecting modules together.
No coding skills are required. Make provides a visual, drag-and-drop interface that lets you connect Vapi.ai with other applications through pre-built modules. You can set up triggers to listen for Vapi webhook events, configure actions to initiate calls, and map data between applications using point-and-click operations. This makes voice AI automation accessible to marketers, sales teams, and operations professionals without technical backgrounds.
You can start building Vapi.ai automations within minutes of creating your Make account. Sign up for free, connect your Vapi.ai account using your API credentials, and choose from Make's extensive library of pre-built templates or create your own scenario from scratch. Make's intuitive interface and step-by-step setup process means you can have your first voice AI automation running in under an hour, with no installation or complex configuration required.
A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.
Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.
How it works
Traditional no-code iPaaS platforms are linear and non-intuitive. Make allows you to visually create, build, and automate without limits.
Trusted by 350,000+ customers
"Make really helped us to scale our operations, take the friction out of our processes, reduce costs, and relieved our support team. It is difficult to not become a fan."
Philipp Weidenbach
Head of Operations at Teleclinic
"Make drives unprecedented efficiency within our business in ways we never imagined. It’s having an extra employee (or 10) for a fraction of the cost."
Cayden Phipps
COO at Shop Accelerator Martech
"The simplicity, flexibility and ability to build real complex automations without any knowledge of programming makes it the best thing since sliced bread."
Erkki Markus
Product Owner at Smaily
"True citizen development in the entire company. Make is present in every department, empowering the company to offer a unique customer experience."
Andreas Stryz
CTO & Co-founder at FINN
"I can't count the number of hours I've saved by using Make. Every single day is simpler because of Make's automation."
Kimberly D
Owner of Media Production