Connect Vapi and Microsoft 365 Email (Outlook) integrations
Transform voice interactions into instant action by connecting Vapi and Microsoft 365 Email (Outlook) through Make's visual automation platform. Automatically send call summaries, transcripts, and notifications straight to your inbox whenever Vapi detects completed calls or conversation events—no manual work required. Build intelligent workflows in minutes that deliver critical voice AI insights to Microsoft 365 Email (Outlook) 24/7.
Listens to end of call report from Vapi call via this webhook.
Listens to function call from Vapi. Creates the Tool definition in Vapi during setup.
Adds a large attachment to an email.
Creates a new draft email.
Deletes an email.
Downloads an attachment from an email.
Forwards an email.
Gets the metadata of a specified email.
Performs an arbitrary authorized API call.
Moves an email to a selected folder in the mailbox.
Replies to the sender of an email.
Sends a draft email.
Creates and sends a new email immediately.
Updates an existing email.
Retrieves a list of attachment from an email.
Searches for emails.
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Build your Vapi and Microsoft 365 Email (Outlook) integrations.
Create powerful voice AI automation by connecting Microsoft 365 Email (Outlook) and Vapi through Make's intuitive integration platform. With Make, you can build workflows where Microsoft 365 Email (Outlook) acts as a trigger to initiate automated actions in Vapi. When Microsoft 365 Email (Outlook) detects voice interactions such as completed calls or specific conversation events, it automatically triggers Vapi to send emails, delivering call summaries, transcripts, or notifications directly to your inbox. The visual workflow builder lets you connect Microsoft 365 Email (Outlook) triggers to Vapi actions in just a few clicks, eliminating manual data entry and reducing response times. Start integrating Microsoft 365 Email (Outlook) as a trigger and Vapi as an action with Make today to create intelligent, automated processes that work 24/7.
Adds a large attachment to an email.
Create Call
Creates a new draft email.
Creates an outbound phone call to Twilio or Vonage number added on your dashboard.
Deletes an email.
Downloads an attachment from an email.
Forwards an email.
Gets the metadata of a specified email.
Retrieves a list of attachment from an email.
Popular Vapi and Microsoft 365 Email (Outlook) workflows.
Looking to get more out of Vapi and Microsoft 365 Email (Outlook)? With Make you can visually integrate Vapi and Microsoft 365 Email (Outlook) into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
How to setup Vapi and Microsoft 365 Email (Outlook) in 5 easy steps
Add your app module to Make
Log into your Make account and open the scenario where you want to build your automation. Select either Microsoft 365 Email or Vapi from the available apps and add it as a module to your scenario. You'll immediately see an option to create a new connection that links the app to Make.
Start the connection process
Click the 'Create a connection' button that appears in your module settings. This button initiates the linking process between your external app account and Make, allowing them to communicate and work together in your automation.
Name your connection
Enter a descriptive name for your connection in the 'Connection name' field. While optional, choosing a clear name helps you identify this connection later, especially when you have multiple connections to manage across different scenarios.
Provide your authentication credentials
For Vapi, you'll need to paste your API key from your Vapi account into the designated field in Make. For Microsoft 365 Email, Make will redirect you to Microsoft's login page where you'll sign in with your Microsoft credentials to authenticate the connection.
Complete and verify the connection
Click the 'Save' button to finalize your connection settings. Make will establish the secure link between your account and the app, and you'll see a confirmation message once successful. Your connected app is now ready to use in your automation workflows.
Improve communication: Vapi and Outlook integration benefits
Discover how integrating Vapi and Microsoft 365 Email (Outlook) improves call management with automated transcription distribution, voice-triggered notifications, and centralized data logging.
Automatically send email summaries of Vapi call transcripts and recordings to team members via Outlook for thorough documentation and follow-up.
Receive instant Outlook email alerts when specific Vapi webhook events occur, such as call completions or customer interactions requiring attention.
Trigger automated Vapi calls based on incoming Outlook emails, enabling hands-free customer outreach and response management.
Automatically log Vapi call details, analytics, and outcomes directly into Outlook emails or folders for organized record-keeping and compliance.
FAQ
With Make, you can connect Vapi and Microsoft 365 Email to create automated workflows. When Vapi triggers a webhook event (such as call completion, voicemail detection, or conversation milestones), Make can instantly capture that data and send a customized Outlook email to your team, clients, or CRM. This eliminates manual follow-up work and ensures timely communication after every call interaction.
Yes! Make enables you to create powerful automation scenarios where incoming Outlook emails trigger Vapi calls. For example, when you receive an email with specific keywords, from certain contacts, or with particular attachments, Make can automatically initiate a Vapi AI call to follow up with a customer, send a voice notification, or handle routine inquiries. This integration transforms your email inbox into an intelligent call automation system.
Make allows you to extract and format comprehensive call data from Vapi webhook events and embed it directly into your Outlook emails. You can include call duration, transcripts, caller information, call outcomes, sentiment analysis, key conversation points, and any custom data captured during the call. This rich information flow helps your team stay informed and make data-driven decisions without switching between platforms.
No coding skills are required. Make provides an intuitive visual interface where you can connect Vapi and Microsoft 365 Email through drag-and-drop modules. You can set up triggers, actions, and data mappings using pre-built components specifically designed for both applications. Make offers templates and step-by-step guidance, making it accessible for anyone to create sophisticated automation workflows between Vapi's AI calling capabilities and Outlook's email system within minutes.
A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.
Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.
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