Create a Category

Create a Comment

Create a Media Item

Create a Post

Create a Tag

Create a User

Delete a Category

Delete a Comment

Deletes a media item specified by its ID.

Delete a Media Item

Delete a Post

Delete a Tag

Delete a User

Returns info about a category specified by its ID.

Get a Category

Returns info about a comment specified by its ID.

Get a Comment

Returns info about a media item specified by its ID.

Get a Media Item

Returns info about a post specified by its ID.

Get a Post

Returns info about a tag specified by its ID.

Get a Tag

Returns info about a user specified by its ID.

Get a User

Performs an arbitrary authorized API call.

Make an API Call

Update a Category

Update a Comment

Updates a media item specified by its ID.

Update a Media Item

Update a Post

Update a Tag

Update a User

Website Building

Create your customized scenario with Make. Automate repetitive tasks involved in using WordPress and make your work easier.

WordPress

Search Categories

Search Comments

Search Media Items

Search Posts

Search Tags

Search Taxonomies

Search Users

Drupal

GoodBarber eCommerce

CraftQL

Elementor

WP Webhooks

Watch Categories

Watch Comments

Watch Media Items

Watch Posts

Watch Posts Updated

Watch Tags

Watch Users

Adds tags or replaces existing tags of a ticket, user or organization.

Add, Replace or Remove Tags

Create a Group

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Create a Side Conversation

Create a Ticket

Create a Ticket Comment

Create or Update an Organization

Creates or updates a drop-down ticket field option.

Create or Update a Ticket Field Option

Create or Update a User

Delete a Group

Delete an Organization

Get a Group

Get an Organization

Retrieves the details of a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Get a Side Conversation

Get a Ticket

Retrieves information related to a user's ticket, topics, subscriptions, etc.

Get User Related Information

Merge Tickets

Permanently Delete a Ticket

Remove a Ticket Field Option

Replies a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Reply to a Side Conversation

Soft Delete a Ticket

Update a Group

Update an Organization

Updates the state or subject of the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Update a Side Conversation

Updates a ticket. The update allows for adding a new comment too.

Update a Ticket

Uploads attachments for future use in a ticket.

Upload Attachments

Customer Support

App Families

Create your customized scenario with Make. Automate repetitive tasks involved in using Zendesk and make your work easier.

Zendesk

List Groups

List Organizations

Retrieves a list of side conversation events on the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

List Side Conversation Events

Retrieves a list of side conversations on the given ticket. This feature is only available if it has been enabled by the administrator.

List Side Conversations

Retrieves tickets that were soft deleted.

List Soft Deleted Tickets

Lists the options of a ticket custom field.

List Ticket Custom Field Options

Retrieves all tickets (except for archived or soft deleted tickets).

List Tickets

List Ticket's Comments

Retrieves all users or a group's users or an organization's users.

List Users

Retrieves any kind of object matching your query.

Search Anything

Searches for an organization that matches the specified criteria.

Search Organizations

Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.

Search Tickets

Searches for a user that matches the specified criteria.

Freshdesk

Zammad

IPEX

Help Scout

Zoho Desk

Reamaze

Teamwork Desk

EngageBay

Wix Answers

Freshservice

HappyFox Help Desk

Jitbit

Olark

atSpoke

SupportBee

FreeScout

RepairShopr

Gist

SolarWinds Service Desk

LiveAgent

29 Next

Accelo

BlueLink

Groove

Helpwise

IPEX Helpdesk

Kartra

Malcolm!

Plumsail Documents

ServiceNow

Simplero

Tiflux

Help Desks

Zendesk Guide

Zendesk Sunshine

Checks whether new comments were added to an article.

Watch Article Comments

Checks whether new articles were created.

Watch Articles

Watches specific events configured by the user through Zendesk triggers or automations.

Watch Events

Checks whether new comments were added to a forum post.

Watch Forum Post Comments

Checks whether new forum posts were created.

Watch Forum Posts

Watch Groups

Checks whether new organizations were created.

Watch Organizations

Checks whether there are new audits (activity) on a ticket.

Watch Ticket Activity

Watch Tickets

Triggers when a new ticket's comment is created.

Watch Ticket's Comments

Checks whether new tickets were created in a view.

Watch Tickets in a View

Watch Views

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Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step [video tutorial](https://www.youtube.com/watch?v=NAw2kcoeysA "Make tutorial").

How do I get started with Make?

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

What is a scenario?

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

What is a module?

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data. 

What is mapping?

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