Connect Zendesk and Microsoft 365 Email (Outlook) integrations
Connect Zendesk and Microsoft 365 Email (Outlook) with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Zendesk and Microsoft 365 Email (Outlook) to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.
Checks whether new comments were added to an article.
Checks whether new articles were created.
Watches specific events configured by the user through Zendesk triggers or automations.
Checks whether new comments were added to a forum post.
Checks whether new forum posts were created.
Checks whether new groups were created.
Checks whether new organizations were created.
Checks whether there are new audits (activity) on a ticket.
Checks whether new tickets were created.
Triggers when a new ticket's comment is created.
Checks whether new tickets were created in a view.
Checks whether new users were created.
Checks whether new views were created.
Adds an large attachement to a message.
Creates a new draft message.
Creates and sends a new message immediately.
Deletes a message.
Downloads an attachment to a message.
Forwards a message.
Gets the metadata of a specified message.
Performs an arbitrary authorized API call.
Moves a message to a selected folder in the mailbox.
Replies to the sender of a message.
Sends a draft message.
Updates an existing message.
Retrieves a list of attachment to a message.
Searches for the messages.
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Build your Zendesk and Microsoft 365 Email (Outlook) integrations.
Create custom Zendesk and Microsoft 365 Email (Outlook) workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds an large attachement to a message.
Adds tags or replaces existing tags of a ticket, user or organization.
Creates a new draft message.
Creates a group.
Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.
Creates a ticket.
Creates a ticket comment.
Creates and sends a new message immediately.
Creates or updates a drop-down ticket field option.
Connect any app with Zendesk and Microsoft 365 Email (Outlook)
Popular Zendesk and Microsoft 365 Email (Outlook) workflows.
Looking to get more out of Zendesk and Microsoft 365 Email (Outlook)? With Make you can visually integrate Zendesk and Microsoft 365 Email (Outlook) into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
Tag and/or comment on Zendesk tickets when an email to requester is not delivered (from Microsoft 365 Email)
Use this template to automatically tag and/or comment on a Zendesk ticket if an email sent to a requester had not been delivered. The template works if you're using Zendesk in connection with Outlook.
TRY IT ->Capture new leads from Facebook Lead Ads and send email notifications with Microsoft Outlook
Capture new leads from Facebook Lead Ads and instantly send email notifications via Microsoft Outlook. Streamline lead management and enhance communication efficiency.
TRY IT ->Create a new Google Sheets row for every new lead from Facebook Lead Ads and send an email with Microsoft Outlook
Automatically add new Facebook Lead Ads leads to Google Sheets and send a personalized email via Microsoft Outlook for streamlined lead management.
TRY IT ->Send customized emails using a webhook and Microsoft Email
Automatically send personalized emails via Microsoft Email when a custom webhook is triggered, then respond with a confirmation using Webhook Response.
TRY IT ->Add new Facebook Lead Ads leads to Google Sheets and send an email notification
Automatically add new Facebook Lead Ads leads to Google Sheets and send an email notification. Streamline lead management and communication effortlessly.
TRY IT ->Filter rows in Google Sheets and send an email with Microsoft Outlook
Automatically filter rows in Google Sheets and send an email via Microsoft Outlook. Streamline data management and communication with this powerful integration.
TRY IT ->Monitor and forward Microsoft email messages automatically
Automatically monitor your Microsoft email for new messages and forward them to designated recipients, ensuring you never miss important communications.
TRY IT ->Search Zendesk tickets and add new rows to Google Sheets
Automatically search Zendesk tickets and add relevant data to Google Sheets, streamlining ticket management and data organization for enhanced productivity.
TRY IT ->Update Zendesk tickets with data from a custom webhook
Automatically update Zendesk tickets with data from a custom webhook. Streamline ticket management by integrating real-time data updates directly into Zendesk.
TRY IT ->
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