Create Zendesk tickets from missed calls in RingCentral

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Apps used in template

RingCentral

Zendesk

About

Want to get back to your customers quickly when you miss their calls? Let Make create a ticket in Zendesk instantly when you have a missed call so that your team can get to it asap,

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Create your own workflow

Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Action

Create a Contact

Creates a new contact

Action

Create a Group

Creates a group.

Action

Create a Side Conversation

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Action

Create a Ticket

Creates a ticket.

Action

Create a Ticket Comment

Creates a ticket comment.

Action

Create or Update a Ticket Field Option

Creates or updates a drop-down ticket field option.

Action

Create or Update a User

Creates a user.

Action

Create or Update an Organization

Creates or updates an organization.

Action

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