Categorize support tickets with ChatGPT and allocate based on agent expertise
Categorize support tickets with ChatGPT and allocate based on agent expertise
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Apps used in template
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Boost your customer support experience by reducing response time using ChatGPT! Categorize tickets seamlessly, allocate them to agents with relevant expertise, and revamp your customer care efficiency.
Create your own workflow
Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds files to a specified vector store or, if not specified, creates a new vector store based on the configuration.
Adds tags or replaces existing tags of a ticket, user or organization.
Analyzes images according to specified instructions.
Cancels an "in-progress" batch. The batch will be in status "cancelling" for up to 10 minutes, before changing to "cancelled", where it will have partial results (if any) available in the output file.
Creates and executes a batch of API calls.
Creates a completion for a prompt or chat.
Creates a group.
Qualifies whether the provided image or text(s) contains violent, hateful, illicit or adult content.
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