Categorize support tickets with ChatGPT and allocate based on agent expertise
Categorize support tickets with ChatGPT and allocate based on agent expertise
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Boost your customer support experience by reducing response time using ChatGPT! Categorize tickets seamlessly, allocate them to agents with relevant expertise, and revamp your customer care efficiency.
Trusted by thousands of fast-scaling organizations around the globe
Create your own workflow
Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds files to a specified vector store or, if not specified, creates a new vector store based on the configuration.
Adds tags or replaces existing tags of a ticket, user or organization.
Analyzes images according to specified instructions.
Cancels an "in-progress" batch. The batch will be in status "cancelling" for up to 10 minutes, before changing to "cancelled", where it will have partial results (if any) available in the output file.
Creates a group.
Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.
Creates a ticket.
Creates a ticket comment.
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Traditional no-code iPaaS platforms are linear and non-intuitive. Make allows you to visually create, build, and automate without limits.
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CTO & Co-founder at FINN
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Owner of Media Production