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Create Zendesk tickets from finished and missed Yodel.io calls

Create Zendesk tickets from finished and missed Yodel.io calls

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Apps used in template

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Every time a new call is finished or missed in Yodel.io, Make will automatically create a new ticket in Zendesk.

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Create your own workflow

Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Zendesk
Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Action
Yodel.io
Call ended

Triggers when a call is finished or was missed.

Trigger, Instant, Acid
Zendesk
Create a Group

Creates a group.

Action
Zendesk
Create a Side Conversation

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Action
Zendesk
Create a Ticket

Creates a ticket.

Action
Zendesk
Create a Ticket Comment

Creates a ticket comment.

Action
Yodel.io
Create or Update Contact

Creates or updates a contact.

Action
Zendesk
Create or Update a Ticket Field Option

Creates or updates a drop-down ticket field option.

Action
Zendesk
Create or Update a User

Creates a user.

Action

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