Create Freshdesk tickets when you receive a call from a specific number via Yodel.io

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Apps used in template

Yodel.io

Freshdesk

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Every time a new call is received from a specific number via Yodel.io, Make will automatically create a new ticket in Freshdesk.

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Create your own workflow

Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Call ended

Triggers when a call is finished or was missed.

Trigger, Instant, Acid

Create a Company

Creates a new company.

Action

Create a Contact

Creates a new contact.

Action

Create a Forum

Creates a new forum.

Action

Create a Forum Category

Creates a new forum category.

Action

Create a Forum Topic

Creates a new forum topic.

Action

Create a Note

Create a new note to a specified ticket.

Action

Create a Reply

Creates a new reply to a specified ticket.

Action

Create a Ticket

Creates a new ticket. Note that ticket creation is done only from the perspective of the agent (custom fields that are required for agents should be filled in, etc.).

Action

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