Save current COVID-19 stats for the location of requester of ticket in Freshdesk
Save current COVID-19 stats for the location of requester of ticket in Freshdesk
Apps used in template
About
When a new ticket is submitted in FreshDesk, the data for the country/province/county provided by the requester are retrieved in COVID-19 app and the ticket's fields are then updated with the corresponding data. The fields like "COVID-number of confirmed" are needed to be created in Freshdesk Admin>Ticket fields.
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