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Freshdesk
Databox

Send new Freshdesk ticket data to Databox

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When a new ticket comes to Freshdesk, Make will automatically send the ticket data to Databox.

Apps Included

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Dashboards
Analytics
Help Desks

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Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

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Create a Note

Create a new note to a specified ticket.

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Create a Reply

Creates a new reply to a specified ticket.

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Creates a new ticket. Note that ticket creation is done only from the perspective of the agent (custom fields that are required for agents should be filled in, etc.).

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