Send new Freshdesk tickets to Databox by their priority
Send new Freshdesk tickets to Databox by their priority
Get this templateApps used in template
About
Some tickets are more urgent than others. Every time you add a ticket under a certain priority-level, Make will automatically update that level in Databox.
Create your own workflow
Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Creates a new company.
Creates a new contact.
Creates a new forum.
Creates a new forum category.
Creates a new forum topic.
Create a new note to a specified ticket.
Creates a new reply to a specified ticket.
Creates a new ticket. Note that ticket creation is done only from the perspective of the agent (custom fields that are required for agents should be filled in, etc.).
FAQ
See Make in action
See how Make works
