Send new Freshdesk tickets to Databox by their priority
About
Some tickets are more urgent than others. Every time you add a ticket under a certain priority-level, Make will automatically update that level in Databox.
Apps Included
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Create your own workflow
Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Creates a new company.
Creates a new contact.
Creates a new forum.
Creates a new forum category.
Creates a new forum topic.
Create a new note to a specified ticket.
Creates a new reply to a specified ticket.
Creates a new ticket. Note that ticket creation is done only from the perspective of the agent (custom fields that are required for agents should be filled in, etc.).
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