Create tickets on Zendesk from messages received in a public Slack channel

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Apps used in template

Slack

Zendesk

About

This integration retrieves messages from a public Slack channel and creates tickets from it on Zendesk.

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Create your own workflow

Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Add a Reaction

Adds a reaction to an item.

Action

Add a Star

Adds a star to a channel.

Action

Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Action

Archive a Channel

Archives a channel.

Action

Complete a Reminder

Completes a reminder.

Action

Create a Channel

Creates a channel.

Action

Create a Group

Creates a group.

Action

Create a Message

Creates a message.

Action

Create a Reminder

Creates a reminder.

Action

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