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Create tickets on Zendesk from direct messages on Slack

Create tickets on Zendesk from direct messages on Slack

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Apps used in template

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This integration retrieves direct messages on Slack and creates tickets from it on Zendesk.

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Create your own workflow

Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Slack
Add a Reaction

Adds a reaction to an item.

Action
Slack
Add a Star

Adds a star to a channel.

Action
Zendesk
Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Action
Slack
Archive a Channel

Archives a channel.

Action
Slack
Complete a Reminder

Completes a reminder.

Action
Slack
Create a Channel

Creates a channel.

Action
Zendesk
Create a Group

Creates a group.

Action
Slack
Create a Message

Creates a message.

Action
Slack
Create a Reminder

Creates a reminder.

Action

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