Create a Zendesk ticket from a CloudTalk call
About
Use this template to automatically create a Zendesk ticket (and a Zendesk user if it doesn't exist) when a new CloudTalk call is registered.
Apps Included
Similar templates for inspiration
Looking to get more out of your apps? With Make, you can visually integrate any app into any workflow to save time and resources - no coding required. Try any of these templates in just a few clicks.
Every time a ticket is closed, Make will automatically add a new row to a Google Sheet. This example uses this sheet.
Every time a new row is added to your Google Sheets spreadsheet, Make will automatically create a new contact in Reamaze. The template uses this example spreadsheet.
Every time a new ticket is created in Jitbit, Make will automatically add that ticket to a new row in your Google Sheets spreadsheet. The template uses this example spreadsheet.
Every time a new subscriber is added to your Google Sheets spreadsheet, Make will automatically create a new subscriber in ActiveCampaign. The template uses this example spreadsheet.
Every time you receive or send an SMS message via Twilio, Make will automatically add the message to a specified Google Sheets spreadsheet as a new row. The template uses this example spreadsheet.
Every time you add a new row to your Google Sheets spreadsheet, Make will automatically send a message in Twilio. The template uses this example spreadsheet.
Every time a new ticket is created in HappyFox Help Desk, Make will automatically add a new row to a Google Sheets spreadsheet.
The template uses this example spreadsheet. You should make a copy of it before configuring the template.
Create your own workflow
Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds tags or replaces existing tags of a ticket, user or organization.
Creates a contact.
Creates a group.
Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.
Creates a ticket.
Creates a ticket comment.
Creates an activity.
Creates or updates a drop-down ticket field option.
FAQ