Create a Zendesk ticket from a CloudTalk call
Create a Zendesk ticket from a CloudTalk call
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About
Use this template to automatically create a Zendesk ticket (and a Zendesk user if it doesn't exist) when a new CloudTalk call is registered.
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Create your own workflow
Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds tags or replaces existing tags of a ticket, user or organization.
Creates a contact.
Creates a group.
Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.
Creates a ticket.
Creates a ticket comment.
Creates an activity.
Creates or updates a drop-down ticket field option.
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