Add Refiner survey responses as new rows into Google Sheets
Apps used in template
About
This template adds a new row into a Google Sheets spreadsheet as soon as a new survey response is collected by Refiner.
While setting up the template, you need to take a generated webhook URL from Make and use it in Integrations>Webhooks in the Refiner UI.
The template expects your Refiner survey to have these questions:
- How disappointed would you be if you could no longer use our service?
- NPS score
The template saves the responses to this sample Google Sheets spreadsheet. You can make a copy of it for testing purposes.
Note that email values from Refiner will only be passed to Google Sheets if they are available for the particular survey submission.
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The Google Sheets module checks for matches between the sender’s email address and the list of client email addresses. If a match is found, the label client_mailbox is added to the email. More information here.
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