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Create Microsoft 365 Calendar events from updated Freshdesk tickets

Create Microsoft 365 Calendar events from updated Freshdesk tickets

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Use this template to automatically create Microsoft 365 Calendar events when a due date(time) is added to a Freshdesk ticket. The template also updates existing events if the due date(time) changes.

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Create your own workflow

Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Flow Control
Array aggregator

Aggregator
Microsoft 365 Calendar
Create a Calendar

Creates a new calendar.

Action
Freshdesk
Create a Company

Creates a new company.

Action
Freshdesk
Create a Contact

Creates a new contact.

Action
Freshdesk
Create a Forum

Creates a new forum.

Action
Freshdesk
Create a Forum Category

Creates a new forum category.

Action
Freshdesk
Create a Forum Topic

Creates a new forum topic.

Action
Freshdesk
Create a Note

Create a new note to a specified ticket.

Action
Freshdesk
Create a Reply

Creates a new reply to a specified ticket.

Action

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