Create a ticket metric in Databox with the number of Zendesk tickets created each day
Create a ticket metric in Databox with the number of Zendesk tickets created each day
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Use this template to automatically create a ticket metric in Databox with the number of Zendesk tickets created each day.
This template will process all your existing tickets. We recommend running this template once and then using this template to update the metric each day.
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Create your own workflow
Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds tags or replaces existing tags of a ticket, user or organization.
Generates bundles with their own structure.
Composes a string for easier mapping of scenarios.
Converts a text from one codepage to another.
Creates a group.
Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.
Creates a ticket.
Creates a ticket comment.
Creates or updates a drop-down ticket field option.
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