Update the ticket metric in Databox with the number of Zendesk tickets created on the previous day
Use this template to automatically update a ticket metric in Databox with the number of Zendesk tickets created on the previous day.
This scenario is scheduled to run every day at 10:00. You can change it by clicking on the clock icon on the first module (you can change the time, but please don't change the frequency if you want the scenario to work properly).
If you want to update the metric with all your existing tickets at once, please use this template. Then you can use this template to update the metric regularly.
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