Send Email to customers who created more than 2 Zendesk tickets in 30 days
Send Email to customers who created more than 2 Zendesk tickets in 30 days
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Use this template to automatically send an email message to customers who create more than two tickets in the last 30 days to ensure the issues they have been experiencing are resolved.
The template is set to run every day at 10:00. You can change it by clicking the watch icon on the first module.
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Create your own workflow
Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds tags or replaces existing tags of a ticket, user or organization.
Adds or replaces a record in the data store.
Checks if a specific record exists in the data store.
Copies an email or a draft into a selected folder.
Returns the count of all the records in the specified Data store.
Creates and adds a new draft to a selected folder.
Creates a group.
Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.
Creates a ticket.
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