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WhatsScale - Whatsapp Automation
Shopify

Connect WhatsScale - Whatsapp Automation and Shopify

Explore ready-made WhatsScale - Whatsapp Automation and Shopify templates and start automating in minutes.

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Create a custom workflow

Integrate WhatsScale - Whatsapp Automation with Shopify and automate the work that moves between them — no code required.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

WhatsScale - Whatsapp Automation
Trigger: Watch Channel Messages
Shopify
Action: Select an action
1. Select a trigger

  • Triggers instantly when a new message is posted in a WhatsApp Channel

  • Triggers instantly when a new message is received in a WhatsApp group chat

  • Triggers instantly when a new incoming WhatsApp message is received in a 1-on-1 chat

  • Triggers when a new message is received in a specific WhatsApp channel

  • Triggers when a new message is received in a specific WhatsApp group

2. Select an action

  • Adjusts the inventory level by a relative amount.

  • Creates a new customer with the provided information.

  • Creates a fulfillment for a given fulfillment order.

  • Creates a new product.

  • Creates a new product variant.

  • Creates a new article.

  • Creates a new order.

  • Returns information about a specific customer by their ID.

  • Returns information about a specific product by its ID.

  • Returns information about a specific product variant by its ID.

  • Returns information about a specific order, including fulfillment order IDs.

  • Sends a custom GraphQL API call to Shopify. You can use this to call endpoints that aren’t covered by existing modules.

  • Sends a custom REST API call to Shopify legacy API. You can use this to call endpoints that aren’t covered by existing modules.

  • Updates an existing customer with the provided information.

  • Updates a product.

  • Updates an existing product variant.

  • Updates the inventory level to an exact quantity.

  • Updates an order.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Explore what you can automate between WhatsScale - Whatsapp Automation and Shopify.

Add a Tag to a CRM Contact
Adds a tag to an existing contact in your WhatsScale CRM
Action
Adjust an inventory level
Adjusts the inventory level by a relative amount.
Action
Check a WhatsApp Number
Check if a phone number has a WhatsApp account
Action
Create a CRM Contact
Creates a new contact in your WhatsScale CRM with phone number, name, and tags.
Action
Create a customer
Creates a new customer with the provided information.
Action
Create a fulfillment
Creates a fulfillment for a given fulfillment order.
Action
Create a product
Creates a new product.
Action
Create a product variant
Creates a new product variant.
Action
Create an article
Creates a new article.
Action
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Popular WhatsScale - Whatsapp Automation and Shopify workflows

Connect WhatsScale - Whatsapp Automation and Shopify with Make. Automate manual tasks, sync real-time data, and build more efficient workflows.

Commerce

Shopify to WhatsApp order confirmation

Instantly notify customers via WhatsApp when they place an order on your Shopify store. HOW IT WORKS: Triggers when a new order is created in Shopify Extracts customer details (name, phone, order number, total) Sends personalized WhatsApp confirmation message via WhatsScale BENEFITS: 98% open rate vs 20% for email Instant delivery - customers know their order is confirmed Builds trust and reduces "did my order go through?" support tickets SETUP REQUIRED: Shopify store with API access WhatsScale account with connected WhatsApp session Customer phone numbers in Shopify orders MESSAGE TEMPLATE: "Hi [Name], thank you for your order #[Order Number]! Your order of [Total] has been confirmed. We'll notify you when it ships. Reply if you have any questions!" CUSTOMIZATION: Edit the message text to match your brand voice Add order details like items purchased Include estimated delivery date WORKS WITH: Shopify Basic, Shopify, Advanced, and Plus plans Any WhatsApp number connected to WhatsScale Created by WhatsScale. Contact: [email protected]

Shopify to WhatsApp order confirmation
Use template
Built-in Apps

Shopify abandoned cart WhatsApp recovery

Recover lost sales by sending WhatsApp reminders to customers who abandoned their cart. HOW IT WORKS: Polls Shopify for abandoned checkouts on a schedule Tracks which carts have already been messaged (prevents duplicates) Sends personalized WhatsApp recovery message via WhatsScale BENEFITS: Recover 10-15% of abandoned carts 98% open rate vs 20% for email recovery Faster response - reach customers while still warm SETUP REQUIRED: Shopify store with checkout data WhatsScale account with connected WhatsApp session Make.com Data Store for tracking sent messages SCHEDULER: Default runs every 30 minutes. Adjust based on your volume. MESSAGE TEMPLATE: "Hi [Name], you left something behind! 🛒 Your cart with [Items] is waiting for you. Complete your purchase: [Checkout URL] Reply if you have any questions!" CUSTOMIZATION: Add discount code for extra incentive Adjust timing (send 1hr, 24hr after abandonment) Personalize with item names and images Created by WhatsScale. Contact: [email protected]

Shopify abandoned cart WhatsApp recovery
Use template
Commerce

Shopify to WhatsApp shipping update

Keep customers informed with instant WhatsApp shipping updates when their orders are dispatched. HOW IT WORKS: Triggers when an order is fulfilled/shipped in Shopify Extracts tracking info, carrier, and customer details Sends personalized WhatsApp shipping notification via WhatsScale BENEFITS: Reduce "where's my order?" support tickets by 50%+ 98% open rate - customers actually see the update Build trust with proactive communication SETUP REQUIRED: Shopify store with fulfillment workflow WhatsScale account with connected WhatsApp session Customer phone numbers in Shopify orders MESSAGE TEMPLATE: "Hi [Name], great news! 🚚 Your order #[Order Number] has been shipped! Tracking: [Tracking Number] Carrier: [Carrier Name] Track here: [Tracking URL]" CUSTOMIZATION: Edit message to match your brand voice Add estimated delivery date Include return policy or support contact Created by WhatsScale. Contact: [email protected]

Shopify to WhatsApp shipping update
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Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.