Make & SlickText: 5 workflows to deepen customer relationships

Every customer wants to feel like your top priority, and meeting this expectation requires a strategic mix of four factors: message content, timing, personalization, and delivery channel. When you connect Make and SlickText, you can precisely execute on each of these factors and create meaningful customer relationships.

The SlickText-Make integration enables you to:

• Unify customer data across multiple business platforms for a complete view of customer interactions

• Orchestrate multichannel campaigns with mass texts that reach customers where they are

• Create personalized touchpoints that prove to customers how much you value relationships

Between SlickText's automation capabilities and Make’s integrations, you have everything you need to turn every interaction into a relationship-building moment. 

The result? Customers who feel genuinely understood and connected to your brand.

Make connections: 5 apps to pair with SlickText 

Drive more sales with Calendly and SlickText

Sending a simple text reminder for one-on-one sales calls can reduce no-shows by 30 to 40%. 

By connecting Calendly and SlickText in the Make platform, you can send automated text reminders that increase attendance and create sales opportunities your team needs to reach their monthly goals.

When writing your automated text reminder, SlickText lets you tailor each salesperson’s message to their voice or use a more general appointment reminder. 

Examples of Text Reminders

• General: “George, your call with Mel at SlickText is scheduled for 1:45 PM CST. Please reply if you need to reschedule.”

• Natural: “Hey George, it’s Mel. Looking forward to our chat today! Is 1:45 PM CST still a good time for you?”

Send automated text reminders with this Make workflow:

• Trigger: Calendly - Triggers when an event is created

• Action: SlickText - Sends a single message to an existing contact

Engage customers with Typeform and SlickText

When customers take the time to fill out information for your business, the least you can do is send a follow-up text. 

Depending on how you utilize Typeform, your follow-up message may include product recommendations, feedback confirmation, online quiz results, or a simple note of thanks for applying.

Examples of Typeform Follow-Up Texts

• Product Recommendation: “You’ve got style, Clare! We picked these items just for you: link”

• Feedback Confirmation: “Thanks for the feedback, Clare! Enter code 20OFF for 20% off your next order. 🛍️Shop now: link”

• Online Quiz Result: “The results are in! Your chronotype is the Lion. 🦁 Learn more about your unique type here: link”

• Application Submission: “We’ve received your application, Clare. ✅ A member of our team will reach out soon for next steps. Thank you!”

Send automated follow-up messages with this Make workflow:

• Trigger: Typeform - Triggers when a new response is submitted

• Action: SlickText - Sends a single message to an existing contact

Nurture subscribers with Kit and SlickText

More than any other industry, creators make their living by connecting personally with their audience. 

By combining Kit’s email service with SlickText’s SMS software in the Make platform, creators can reach their biggest fans on multiple channels, increasing open rates and moving them through the funnel faster. 

Whether the creator is a solopreneur or a celebrity with a full-scale team, SlickText is the easiest way to send mass texts, trigger automated messages, and reply to incoming messages.

Examples of Creator Texting Workflows

• Welcome Series for New Subscribers

• Confirmation Messages for Course Purchasers

• Personalized Weekly Check-Ins for Coaching Clients

• Text Alerts to Read the Latest Email Newsletter

Align your email and marketing series with this Make workflow:

• Trigger: Kit - Triggers when a user subscribes to a particular sequence

• Action: SlickText - Creates a new contact if the number is not found or updates the existing contact

Increase customer loyalty with Yotpo and SlickText

Customer loyalty is more about relevance than rewards, but both are important. 

According to Yotpo, most Gen Z and millennials equate brand loyalty with an emotional connection to a brand. At the same time, Gen X and Baby Boomers view it as enrolling in a formal loyalty program.

By combining Yotpo and SlickText in the Make platform, brands can create structured loyalty programs that trigger personalized, relevant text messages with exclusive rewards. These intentional messages deliver instant delight to your biggest fans.

Text your most loyal customers with this Make workflow:

• Trigger: Yotpo - Triggers when a new event in the loyalty API has occurred

• Action: SlickText - Sends a single message to an existing contact

Cultivate forever customers with WooCommerce and SlickText

While promo emails can sit unopened for days, text messages inspire shoppers to make quick decisions. 

Smart e-commerce brands use SMS for high-intent moments: abandoned cart reminders to recover lost revenue, back-in-stock alerts to drive immediate purchases, and post-purchase updates to build trust. 

These automated texts work 24/7 to move customers through your funnel, turning one-time buyers into repeat customers without any manual effort.

Examples of SMS e-commerce Workflows:

• Abandoned Cart Reminders

• Personalized Offers Based on Page Views and Product Views

• Next Purchase Incentive

• Automated Review Collection

• Customer Win-Back Series

Nurture new customers into devoted fans with this Make workflow:

• Trigger: WooCommerce - Triggers when a new customer is created

• Action: SlickText - Creates a new contact if the number is not found or updates the existing contact

Deepen Customer Relationships with SlickText and Make

With SlickText and Make, you can combine the tools you already use to create seamless experiences that make every customer feel valued and understood. As you begin sending strategic texts at each stage of the customer journey, you’ll solidify your reputation as a customer-obsessed brand and build relationships that last.

Remember: Cultivating deeper customer relationships doesn’t happen through generic marketing campaigns. It’s about creating opportunities to connect with customers where they are, on their preferred channel for engagement.