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Create or close a ticket in Zendesk from a new event in Calendly

Create or close a ticket in Zendesk from a new event in Calendly

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Every time a new Calendly event is scheduled with you, a new ticket will be instantly created in Zendesk. If the event is canceled, the ticket will be closed. A notification will be sent to a Microsoft Teams channel.

You need to have a Calendly premium account to create this integration.

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Create your own workflow

Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Microsoft Teams
Add a Member

Adds a new member.

Action
Microsoft Teams
Add a Member to a Group

Adds a member into an Office 365 Group.

Action
Zendesk
Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Action
Calendly
Cancel an Event

Cancels an event.

Action
Microsoft Teams
Create a Channel

Creates a new channel in a Microsoft Team.

Action
Zendesk
Create a Group

Creates a group.

Action
Zendesk
Create a Side Conversation

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Action
Calendly
Create a Single-Use Scheduling Link

Creates a single-use scheduling link.

Action
Microsoft Teams
Create a Team From a Group

Create Microsoft Team by calling from Office 365 Group.

Action

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