Connect Zendesk and Microsoft Teams integrations
Connect Zendesk and Microsoft Teams with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Zendesk and Microsoft Teams to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.
Checks whether new comments were added to an article.
Checks whether new articles were created.
Watches specific events configured by the user through Zendesk triggers or automations.
Checks whether new comments were added to a forum post.
Checks whether new forum posts were created.
Checks whether new groups were created.
Checks whether new organizations were created.
Checks whether there are new audits (activity) on a ticket.
Checks whether new tickets were created.
Triggers when a new ticket's comment is created.
Checks whether new tickets were created in a view.
Checks whether new users were created.
Checks whether new views were created.
Adds a new member.
Adds a member into an Office 365 Group.
Creates a new channel in a Microsoft Team.
Creates a new Office 365 Group.
Creates an online meeting. This will be a standalone meeting that is not associated with any event on the user's calendar; therefore, meetings created via this module will not show on the user's calendar.
Create Microsoft Team by calling from Office 365 Group.
Deletes a channel from team.
Deletes an online meeting by its ID.
Deletes Microsoft Team or Office 365 Group in an organization.
Retrieves the properties and relationships of a channel.
Retrieves a meeting by its ID.
Retrieves the properties and relationships of the specified Microsoft Team or Office 365 Group.
Performs an arbitrary authorized API call.
Creates a new reply to a message in the specified channel.
Sends a message to a team's channel or to a chat.
Updates the properties of the specified channel.
Updates an online meeting by its ID.
Updates the properties of Microsoft Team or Office 365 Group.
Retrives a presence of selected users. Not available for Personal account.
Lists all Microsoft Teams in an organization, including Office 365 Groups.
Lists all channels in Microsoft Team.
Lists all Microsoft Teams that authenticated user has joined in an organization.
Searches for users by a filter parameter.
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Build your Zendesk and Microsoft Teams integrations.
Create custom Zendesk and Microsoft Teams workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds a new member.
Adds a member into an Office 365 Group.
Adds tags or replaces existing tags of a ticket, user or organization.
Creates a new channel in a Microsoft Team.
Creates a group.
Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.
Create Microsoft Team by calling from Office 365 Group.
Creates a ticket.
Creates a ticket comment.
Popular Zendesk and Microsoft Teams workflows.
Looking to get more out of Zendesk and Microsoft Teams? With Make you can visually integrate Zendesk and Microsoft Teams into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
Create or close a ticket in Zendesk from a new event in Calendly
Every time a new Calendly event is scheduled with you, a new ticket will be instantly created in Zendesk. If the event is canceled, the ticket will be closed. A notification will be sent to a Microsoft Teams channel. You need to have a Calendly premium account to create this integration.
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TRY IT ->Search Zendesk tickets and add new rows to Google Sheets
Automatically search Zendesk tickets and add relevant data to Google Sheets, streamlining ticket management and data organization for enhanced productivity.
TRY IT ->Update Zendesk tickets with data from a custom webhook
Automatically update Zendesk tickets with data from a custom webhook. Streamline ticket management by integrating real-time data updates directly into Zendesk.
TRY IT ->Generate images with Eden AI from prompts in a Microsoft Teams channel
Create captivating images using Eden AI in Microsoft Teams channels by simply providing prompts, enhancing visuals and team collaboration for impressive outcomes.
TRY IT ->Categorize support tickets with ChatGPT and allocate based on agent expertise
Boost your customer support experience by reducing response time using ChatGPT! Categorize tickets seamlessly, allocate them to agents with relevant expertise, and revamp your customer care efficiency.
TRY IT ->Send notifications to Microsoft Teams channels for new job postings in Personio
Get instant alerts in Microsoft Teams channels whenever new job postings arise, streamlining collaboration and response times for enhanced recruitment productivity and success.
TRY IT ->Create Zendesk tickets from missed calls in RingCentral
Want to get back to your customers quickly when you miss their calls? Let Make create a ticket in Zendesk instantly when you have a missed call so that your team can get to it asap,
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