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Connect Zendesk integrations

Tackle high-volume customer tickets by automating Zendesk to sync user profiles, comments, and custom data fields across your team. Connecting your help desk to our workflow automation tool lets you trigger instant webhooks for new inquiries, modify organization details, and route chat transcript logs. Sign up for free today to build your first intelligent support pipeline.

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Build your Zendesk integrations.

Supercharge customer support by using Make to create custom automated workflows. Connect Zendesk with your daily business tools to sync data and automate tasks. Try Make now to integrate Zendesk.

Zendesk
Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Action
Zendesk
Create a Group

Creates a group.

Action
Zendesk
Create a Side Conversation

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Action
Zendesk
Create a Ticket

Creates a ticket.

Action
Zendesk
Create a Ticket Comment

Creates a ticket comment.

Action
Zendesk
Create or Update a Ticket Field Option

Creates or updates a drop-down ticket field option.

Action
Zendesk
Create or Update a User

Creates a user.

Action
Zendesk
Create or Update an Organization

Creates or updates an organization.

Action
Zendesk
Delete a Group

Deletes a group.

Action

Connect any app with Zendesk

Popular Zendesk workflows.

Automate your Zendesk workflows. Connect your favorite apps, sync support tickets, and eliminate repetitive manual tasks.

Supercharge your customer support with Zendesk integrations

Connect Zendesk with ChatGPT, Google Sheets, Slack, and ClickUp. Automatically route tickets, log data, send real-time alerts, and create tasks to resolve customer inquiries faster.

AI-powered ticket sorting

Use ChatGPT to automatically categorize incoming Zendesk tickets and route them to the most qualified support agent.

Automated spreadsheet logging

Automatically log new Zendesk tickets in Google Sheets to easily track, archive, and share support data with your team.

Real-time team notifications

Keep your team instantly updated by sending automatic Slack alerts the moment a new Zendesk ticket is created.

Seamless task creation

Instantly turn customer support tickets into actionable ClickUp tasks so your team can resolve issues faster.

FAQ

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.

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