Chatfuel

The Chatfuel modules allow you to create broadcast messages and send JSON responses from your Chatfuel account.

Prerequisites

  • A Facebook account through which you connect Chatfuel

  • A Facebook page

In order to use Chatfuel with Make, it is necessary to have a Chatfuel account. If you do not have one, you can create a Chatfuel account at https://chatfuel.com/.

Notice

The module dialog fields that are displayed in bold (in the Make scenario, not in this documentation article) are mandatory!

JSON Listener

Listens for incoming messages from Chatfuel's JSON API plugin. The enclosing scenario has to be run once, in order for user attributes from Chatfuel to become visible and available for mapping.

Connecting to JSON Webhook

  1. Go to Make and open the JSON Listener module. Enter a name for the webhook and click Save.

    61d5aa63ae8d1.gif
  2. Copy the URL to the clipboard.

    61d5aa660df2d.png
  3. Log into your Chatfuel account, select the bot, and then select Automate.

    61d5aa6754e9f.gif
  4. Open the block containing the JSON API, select the Type as POST, and enter the URL copied in step 2.

    61d5aa6a3dc44.png

The connection has been established.

Now you can start building the scenarios in Make.

Sending a response is as simple as inserting a JSON Response module in the scenario's data flow.

Following is an example scenario which uses filters to send a personalized greeting if a user's first name is available, and a generic greeting otherwise.

61d5aa6b944a2.png

With this scenario setup, sending the first name as part of the user attributes from Chatfuel causes the default "Hello, Anonymous" response to instead include the user's first name.

Broadcast Message

Sends any block from the bot's structure or sets user attributes.

Bot ID

Enter the Bot ID from which you want to send the message.

Broadcasting API Token

Enter the Secret API token to connect to the Bot ID.

Messenger User ID

Enter the Messenger User ID to whom you are sending the message.

Select Block By

Select the option to send the block:

  • Name

  • ID

Message Tag

Select a tag for the message to send to a specific group or person.

User Attributes

Add the user attributes:

Attribute Name

Enter the name of the attribute.

Attribute Value

Enter the value of the attribute.

JSON Response

Sends a response to the address from which a message was received.

Messages

Select the message type:

  • Text

  • Image

  • Video

  • Audio

  • Generic File

  • Image Gallery

  • Itemized List

  • Buttons

Text

Text Message

Enter the message text.

Quick Replies

Add the quick reply:

  • JSON Plugin URL

  • Redirect to Blocks

JSON Plugin URL

Add the details of the quick reply:

Quick Reply Title

Enter the title of the quick reply.

URL Address

Enter the website URL Address.

Redirect to Block(s)

Add the details to redirect the user to the block:

Quick Reply Title

Enter the title of the quick reply.

Block Names

Add the block names.

User Attributes

Add the user attributes:

Attribute Name

Enter the name of the attribute.

Attribute Value

Enter the value of the attribute.

Redirect to Block(s)

Add the details to redirect the user to the block or a sequence of blocks:

Block Name

Enter the block name.